Houston >Carpet & Upholstery Cleaners > Dirt Free Carpet Cleaning
1656 Townhurst Dr Ste B, Houston, TX | Directions 7704329.799905 -95.557874
Neighborhoods: Spring Branch West, Northwest
140 to clean 3 rooms 119 to clean one. I only have one room of carpet. I make my appointment. 10 to 1 and they will call at least an hour an half before they are on their way. At noon I do not have a call and they Re not there yet so I call. 30 minutes later they call back and tell me they are running behind and it will be an hour before they get here. Once they got her they came in like the Hoover people. They needed to show me how it worked. Come to find out he needed to size me up to sell more stuff. Remember I have one room with carpet for 119. You don't think you could decide you we're already making enough and stop with the sells speech? They said they could treat for pets for 40 a room. So now we are at 159 for one room 15x17. This is crazy money. I tell him no. Then my husband gets on the phone and the sales guy throws it in. It takes him 20 minutes to clean it and then he tells me it is 137.00. Where did all that extra come from? Well there is tax and a fuel charge.... Again should have been told about these hidden fees. So lets get to the cleaning part. I thought it was suppose to be dry... No. Not only is it wet all my tile is wet too. They guy didn't even clean up his mess. I'm very disappointed as my carpet doesn't look any different. It also doesn't smell clean.
Dude! What the heck are you doing showing up for a 2+ hour cleaning job in a very densely populated neighborhood at 6pm on a week night and cranking up your jet engine sized and equally as loud vacuum machine in your service truck???
You have a complete normal work day, 8am to 5pm, to manage your clients requests for your service. When you demonstrate your complete lack of consideration for every neighbor within a 1/4 mile radius during their dinner and evening time, then you will continue to get this type of feedback.
My recommendation to anyone considering this service company is, if you use them and they show up at dinner time, beware of your angry neighbors who will consider you as much of the problem as is this company.
all of these seem to be completely fabricated...it seems odd to me that for some reason all of the "proponents" of dirt free have joined city search to say one thing and one thing only...that dirtfree is great....
Now, I personally have only one at this time as well. However a realistic aspect follows....
I have only ever once in my life encountered such crap grammatical typing errors that include double commas, and that was from mr. aubrey from dirt free....what does that tell you about ol' Lori T....Raised my eyebrows and brought a smirk to my face for sure...
If you would like to pay a substantial amount of money for a service that leaves you having to clean up just as much if not more after the service that was to be performed then yes...go with dirt free....
If you would like to have an actual cleaner environment than what you have...I highly recommend you take the time and effort to accomplish this yourself, as this place will leave you there anyway, minus several hundred...
Between a dog and a toddler, my carpet is usually destroyed. I have used this service twice and am extremely pleased. They are consistently professional, punctual, polite, and the work is high-quality. It is absolutely amazing how well they clean my carpets in such little time.
The prices are a bit higher than some other companies, but the result is worth it & I would pay a bit more if I were you. I just got my carpets cleaned today & actually screamed when I walked in. Beautiful job & I could NOT recommend their services more highly.
A job well done! I was very pleased with the fantastic service that I received from Dirt-Free. The guys were professional and they had in-depth knowledge of their job and it was apparent from the minute they arrived at my property. Johan showed great respect towards both me and my furniture. I would have no hesitation recommending him to anyone and will most definitely use the company again.
Dirt Free did a great job of cleaning the very dirty/stained carpets of a Kingwood rental I own. I will definitely use their services again for my other rental properties. Thank you.
What amazing customer service! Not only was Chester kind enough to do an in home cleaning estimate, but he also picked up the rug and dropped it off ahead of schedule. It looks amazing and smells great!!!I wish more businesses were this good! Thank you so much Dirtfree!
These guys are the best in the business. They are professional, have incredible customer service and do an incredible job. We have been using them in our office for 2 years and will not use anyone else again!
Wow!! I have never seen cleaning like this. My carpet is dry and the guys left just 3 hours ago. I have used other companies in the past, but now I am really glad I called these guys.
Gentlemen arrived on time, were very expert in their treatment and advice.Carpet which looked REALLY REALLY dirty looks new. I would definitely use them again and highly recommend them.
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