3428 Ave S, Galveston, TX | Directions 7755029.283530 -94.801283
Mon-Sat 10:30am-8pm ; Sun 11:30am-6pm
Worst Place both food and Servie are Horrible – I've eaten from here like three times and wasn't real impressed any timeIt's mediocre at best, but my friends seem to love it. 've noticed eac tiem I've called an order in that they ask for the name of the person but don't write it on the ticket and when you get there they don't know what you ordered.
So today decided to treat them and I asked her to call in the order and I'd go pick it up. She did and gave them my name. I go in the place has on diner at the table and one person in front of me at the lunch rush. Not a great sign. Anyway, they didn't have a clue who I was or why I was there. They had a pick up order but it had a couple of itmes that didn't seem to be right. Why would we need 2-Large Green Beans for three people and Large Baked beans for one person? So I called my friend she told me the order she gave them and I went back inside. Two people were at the front. I was waiting in line and the young kid said we called and verified the order and we have it correct and its ready. I simply stated I didn't understand why they asked for a name of the person to pick it up if they wouldn't write that on the ticket and I mentioned that we'd not ordered any green beans but it was supposed to be Sweet Tea. He walks away and some Old Man about 75 years old comes up yelling and screaming Who is the next person in line. Where is the next person in line. So I walked over to him and said here I am. He slams his hand on the counter and says that I need to shut up and wait until its my turn that they have paying customers in front of me and I don't need to disrupt them. Hello... I was waiting until the young boy started talking to me. Duh... BIG RED TRUCK... I was actually there before those two people and had gone outside to make sure what my firend ordered. So technically I should have been waited on first but it wasn't even about that. I didn't mind waiting. So he then says I have an attitude problem and if I can't wait for them to serve those people I need to leave. So I told him I could do that, but I wanted to be sure that he was saying he didn't appreciate my business. He said that I had an attitude problem and needed to leave and not coome back. Seems to me these people need some sensitivity training and customer service skills.
I called back to get the name of the owner to discuss the issue with whomever that may be and the boy said that I came in with an attitude and started cursing him out. I did no such thing and told him so. He hung up in my face. I called back once more in attempt to get the owner information. The grouchy old man asked me fifteen times what my name was and I told him but he still asked me again and again, then wanted to know where I worked, which has no bearing on anything related to them being incompetent and lacking in customer service skills.
I'd say AVOID this place altogether. They aren't friendly, the food is mediocre, and they don't seem to appreciate the few customers they do have.
Mediocre, at best – Why anyone would go to Galveston for barbecue is beyond me. And Queen's just makes the point. Queen's is an average barbecue joint. It doesn't compare favorably with the joints in Central Texas. When I had lunch there, they served the brisket already covered in sauce. Who does that? Sauce should always be on the side. Even with the sauce, the brisket was dry and hard to swallow. All the fat had been removed. It was like eating compressed sawdust. With good barbecue, you don't need sauce. The ribs were OK but bland and almost cold. The beans were good but the potato salad lacked flavor. Places like Kreuzes in Lockhart, Louie Mueller's in Taylor, the Ironworks in Austin, even Rudy's in Central Texas are much better.
Incredible BBQ! – I have eaten barbeque all over the south and Queen's is up there with the best of them. The pink smoke ring on the brisket forewarns you of the incredible smoke flavor of the meat, complimented perfectly by their homemade bbq sauce. The brisket stuffed bake potatoes are great as well. More recently, I have been hooked on their Tejas Chicken, a huge smoked chicken breast, a couple of slices of smoked ham, with pepper jack cheese, bbq sauce on a jalepeno cheese bun. Incredible sandwich and a meal all by itself. The pecan cobbler with homemade vanilla ice cream is irrestible as well.
Best Chipped Beef Sandwiches – Queen's BBQ first came to my attention at a catered reception. It was not the typical brisket I have eaten on so many such occasions but was bursting with flavor as well as being tender 7 hot. When I found out who the caterer was, I began fequenting Queens when in Galveston and consistently find the chopped beef sandwiches on the large, fresh hamberger bun to be the best I have ever eaten
Outstanding Ribs – Barbecue is not one of my favorite foods, but the ribs here are to die for.
Horrible BBQ – This place is the worst bbq i've ever had. The employees although friendly managed to mess up my order twice despite the fact there were only 5 people in the restaurant. The ribs were literally microwaved then put on my plate. The sauce, which is particulary bad even for generic bbq sauce, drowned out the loq quality of the meat. If you think McDonalds makes a good hamburger, then you'll think Queens makes good food.
BEST BARBEQUE IN G-TOWN – QUEENS HAS THE BEST BARBEQUE IN GALVESTON & SURROUNDING CITYS,IF YOUR ANYWHERE NEAR G-TOWN YOU MUST CHECK THEM OUT,MY FAVORITES ARE THE CHOPPED BEEF BURGER,POTATO SALAD,BEANS,& PEACH COBBLER W/A DRINK.
Delicious BBQ – After having visited many BBQ places both in Texas and around the nation, I know that Queen's BBQ is absolutely delicious. My favorite is the chop BBQ beef baked potato. It is a large, steaming fully cooked potato with ample fixings and delicious, tender chopped BBQ beef. The sauce is absolutely delicious and the peach cobbler can't be beat!
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