1475 N Broadway, Walnut Creek, CA | Directions 9459637.900405 -122.060502
Sat 8:00 am - 6:30 pm
Sun 9:00 am - 5:30 pm
Mon 8:00 am - 6:30 pm
Tues - Thurs 8:00 am - 9:30 pm
Fri 8:00 am - 6:30 pm
Neighborhoods: Meadow Creek
Perfect hair color!! – I came in desperately needing my color fixed. My roots were grey, then I had a band of color (I ashamedly admit I did my own color at home), then the rest of my hair was a different color. I was scheduled with Robin who just finished the training program at Changes so I was a bit nervous. She did a great consultation and then met with a educator about my "formula". I couldn't believe how perfectly she got the color to match! The band is gone, the grey is gone and it was a bargain compared to the place I used to go. She also sold me a Bumble product to spray on my roots to cover the grey since I wait too long...I highly recommend Robin and Changes.
Worst Salon in the Bay – I went to changes salon, excited to get my hair colored and cut. Unfortunately I left very sad, disappointed, and distressed. The colorist did not listen to what I asked for (and we discussed for 10 minutes) at all. Normally it takes about an hour for a colorist to do highlights on my thick hair, but it took this lady over 2 hours! When she was done my hair was not Blonde....it was ORANGE. I was still expecting to get a haircut (since that is what i scheduled 3 weeks in advanced), but I was told since it took so long to do my highlights I was going to have to reschedule because she had another client waiting. I was basically kicked out of the salon with terrible highlights, no haircut, and the rudest service I have ever experiences in my life.
I then called a manager to discuss what could be done about this. I agreed to come in and meet with a 'senior' stylist to figure out how to fix the color. Coming in the next day the stylist tried to fix it, but only made my hair even more yellow/orange. It was horrible. I explained my frustrations and the lady then told me 'it could be impossible to reach the color you are wanting' (which it isnt due to the fact I have had it all my life...and went somewhere else the following week and had it corrected perfectly). The only redeeming quality at Changes Salon was that they issued me my money back. I would never send anyone here for anything. It seems like all their stylists are untrained and just looking to make a quick buck. Do yourself a favor and go somewhere else!
Longtime Loyal Customer – I've been a customer of Changes for many years. The salon and day spa's atmosphere is friendly and relaxing with a new color scheme of light blues and chocolate browns with a modern, yet comfortable feel. I've been getting regular facials from one of the most knowledgeable aestheticians, Cat. She is on a constant quest to find the best skin care products and make them available to her clients. She not only provides excellent service, but educates me on the best way to keep my skin looking its best. The "Only Natural" manicures and pedicures are a luscious and rich experience not to be missed!
Great haircut, highlights – I have been having my hair cut and highlighted/lowlighted by Lauren at Changes for a year now, and she is by far the best stylist I have ever been to. I am extremely picky about my hair, and usually was never satisfied before I found her. She highlights my blonde hair into a natural shade of light and darker highlights that grow out with ease. She cuts my hair in long layers that frame my face, and it always looks beautiful. The salon is clean and peaceful, and has just been recently remodeled. It is connected to a day spa and it always smells delicious--like lavender. They have cucumber water to drink in the waiting area, and the staff is attentive and polite. Best of all, they are open 7 days a week, and there is a receptionist on staff during all business hours to schedule appointments.
Amazing Day Spa – I bought a gift card for my girlfriend from Changes and I set appointments for us both to go in. I was blown away by how nice everyone was to us. We both had massages and then she went on to have a facial, pedicure and her hair done. I was very impressed with my massage, and my girl friend said everything she had done was great. My girlfriend is very picky so I won some major brownie points from this gig. Good job!!!
great hairstylists – I had an excellent facial and multiple wonderful haircuts at Changes. My manicure was subpar, mainly due to the person who performed it, but I still highly recommend the hair salon.
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