Dog House

(830) 608-9399

390 Landa St, New Braunfels, TX | Directions   78130

29.704288 -98.138316

 
Pet Grooming, Pet Boarding & Sitting

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Reviews for Dog House

Recommends
5.0
over a year ago

Providing my Pets Excellent Service for Over 10 Years – I have a 13 year old lhasa apso and a 5 year old cocker spaniel and I have been taking them to Rhonda at The Dog House since they were both puppies. Rhonda provides a clean, safe, loving environment for the animals and I always trust her to care for my boys. I find it amusing that the second we pull up, they are ready to bolt out of the car to go see "Auntie Rhonda" and they run right to her. Wow, makes me feel loved! lol She is very compassionate and loving towards the animals, treating them all like her own and grooming them beautifully. I couldn't ask for a better caretaker/groomer.

I highly recommend her to anyone looking to get their dogs groomed. Yes, I have seen the negative comments and I stunned at the negativity. I have long-hair dogs so I am in there A LOT and I see pets come in with matts and other terrible hair issues. Rhonda is able to work with it and make the dog look beautiful (of course, with much shorter hair). Everyone does make mistakes (myself included...I tried to groom my lhasa apso and let's just say, he knew it wasn't pretty, but Auntie Rhonda fixed him so he was prancing again and I learned my lesson - leave it tot he professionals!) - so don't let one negative review throw you off. Rhonda runs a great and friendly business and she WILL care for your dogs. I wouldn't take my dogs anywhere else and in fact, when I was on a project in Houston, I would drive them back to NB just to get groomed because she is so great with them. Go ahead and visit The Dog House - you will be so glad you did. :-)

Doesn't Recommend
1.0
over a year ago

They ruined my dog! – I took my cookapoo in to get groomed. I told them I did not want her shaved, they showed me a dog getting groomed and asked if that length would be ok. I said yes and left. I came back and to my horror my dog was completley shaved, everywhere!!!!! She looked like an overgrown rat, it was horrible! When I talked with them about specifically asking not for my dog to be shaved and what about the length of the dog they show me, they told me that the other dog had about a months growth on him! They should have told me! I WILL NEVER TAKE MY DOG THERE AND NEITHER SHOULD YOU! They should have called me to pick up my dog if they could not properly cut her! When I complained about how upset I was, they told me just not to bring my dog there anymore! HORRIBLE SERVICE!

 

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