7:00 AM - 7:00 PM
Neighborhoods: Dignowty Hill
I would NEVER recommend Shafer - they replaced two systems for me in 2006 and they have been nothing but money pits. They are overpriced, can have poor customer service and the flow of cash into them never seems to stop - in 6 years there have been 3 motor and compressor replacements and they do not look at the client holistically. I will say some of their techs are very good and nice but there should never be this many problems with new systems they recommended and installed - look elsewhere.
Great Experience With Shafer – We have used Shafer for years. The Shafer family does outstanding heating, air conditioning and plumbing work for many of our neighbors also. We have always been very pleased with the prompt and professional services they offer. Chris & Brian always take good care of us protecting our home and keeping us comfortable. They always give us options and pricing before they begin any work. We would never call anyone else for our service needs. We are members of their Service Plan and we love the FREE heat, air and plumbing check-ups offered to us each year.
Don't use Shaffer – Had an A/c compressor problem...called Shaffer...the tech showed up and quoted me a crazy marked up price...does he not know about this thing called the internet...tried to charge me 600 dollars for a part I can go and get for 100 dollars. Avoid Shaffer at all costs...just another rip off company.
Watch out! Helpful at first glance, but way overpriced! – We had several plumbing problems pop up at once. One example was the need for a new water heater. Shafer gave us an estimate for a surprising $1200 for replacement. I thought that it was pricier than expected, but paid for the service. I just found out that my current home needs the very same work and my estimate is $624 from another plumbing service. Half the price of Shafer. Unfortunately we also had 2 toilets replaced by Shafer, who said at that time that the ones we had just installed were not put in correctly. For two replacement toilets the bill came to $1700! The plumber we just had the house inspected by said that they would need to repair the way the toilets were installed because they were done incorrectly. So now, Shafer charged a fortune and did not install brand new toilets correctly! I will write another review shortly - we had Shafer fix a leak under the house and the cost was insane - come to find out, the same house has another leak they did not find with the same remedy - we will see what the new estimate comes in at, and I will let you know. I will give you Shafers price and they new estimate amount. Avoid this company at all costs. Get second opinions and other estimates by honest companies. We have several rental houses, and Shafer will never get another call. Also, this work was done six months ago, we kept calling them for a bill so we could take care of the work, and we just got the bill this week! F- in every aspect. Quality of work, Price, Honesty, and Timeliness.
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