2717 Roosevelt Ave, San Antonio, TX | Directions 7821429.373659 -98.481719
Mon. - Sun. 24 Hours
BETTER OFF STAYING UNDER A BRIDGE – We have stayed at many area hotels waiting for our house to be completed. This hotel was by far the worst. The room walls were covered in a red sticky substance and mold. The entry to the bathroom has unprotected carpet tack sticking up. The white towels are gray with various stains. On several occasions they refused to give us toilet paper,clean towels,light bulbs, garbage bags or room service. They stated they would give us a reciept later when we paid and never did. then tried to get us to leave a day early.
The various insects and spiders in the room are very big.The toilet to the room was not clean and from our best guess has not been cleaned for many months. The room we originally were shown was very clean. but when it came time to check in we were given a disgust trap. When told about the dirty room the management said "room is clean." The phone in the room which clearly says Holiday Inn on it does not work. The fridge and microwave were covered in mold on the inside.The lights burn out bulbs quickly and dont expect replacement bulbs.There is no laundry facility for guests. The deadbolt on the door was broke. There is only the door handle lock which could be easily pushed open. We were issued one bar of soap for the whole week. But ,the remote to the TV works almost a quarter of the time.
The hotel staff is extremely rude and walk off in the middle of two sentence conversations. We heard them yelling at hotel guests ( or from their perspective the enemy) many times.
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