13614 Bluffcircle, San Antonio, TX | Directions 7821629.565371 -98.500998
Neighborhoods: Northeast San Antonio, Bluffview at Camino Real
BAIT and SWITCH- UNETHICAL! – I understand why there are so many post on this woman. She should be ashamed of herself. She's ruined people's weddings, including mine. My husband and I paid a great deal of money for her services and nothing was right... not my bouquet, the table arrangements, the candles, and she used cheap flowers in place of my specialty roses. The whole floral decor was done in very poor taste, and ALL of the flowers were closed. Either this woman has no talent at being a florist and truely thinks she is good, or she is just plain money hungry. She made me regret ever spending money on a wedding. I poured my heart and soul into the design and dreamed of the decor for a yr or longer, and the day did not live up because of her. My husband and I worked very hard to earn the money to pay for this wedding and we were extremely disappointed. Im surprised this woman is even in business. This florist will assure you everything will be perfect but what she really means is that she will perfectly profit from you as much as she can. I paid for a mercedes and got a 1991 buick. I sympathize with any bride who has used her as a florist. I'm sorry ladies. My heart goes out to you.
Run, don't walk, away from this florist! – Terrible, terrible ... a thousand times terrible.
When planning our relatively small wedding and dinner, we were very specific about what we wanted for the wedding party, room decor, etc. Price, design, colors, timing of delivery ... all was discussed in detail. What we received was nothing like what was promised or expected, so we can only assume that she a) wasn't listening, b) forgot, or c) decided to do her own thing regardless. None of these are acceptable options.
The bridal bouquet was short and round (the shape which I had emphatically said I did NOT want) and looked like a stubby knob of flowers topped off with cheap, tacky silvery-glittery-FAKE leaves directly from WalMart. Absolutely, horribly ugly. And, as discovered the next morning, filled with weevils. Did the flowers come out of someone's not-well-fumigated yard? Disgusting beyond imagination. Into the trash it went.
The table decorations, which were supposed to be in generous 10" or 12" round containers, were actually quite pretty, but were in 4" square containers which were WAY too small for the tables of 8 at our dinner. They were embarrassingly skimpy.
The "nosegays" which were to be next to each placecard were simply tiny snips of the leftovers from the centerpieces. No ribbon, no nothing. Just scraps of flowers on the table, for which we were charged $1.50 each. Unbelievable.
The room decorations looked like floral stems purchased in bulk and shoved into containers ... terra cotta flower pots spray painted green! These were delivered still damp; maybe she sprayed them in the van or parking lot?
We were also shorted one set of lapel flowers for the gentlemen. There were no apologies, just a huff.
And finally, she showed up ALONE at 5:25 for a 6 pm wedding!! Having a florist setting up as the guests began to arrive? What??
When challenged about her products and service (LOL!) after the fact, she said we should have mentioned it before the event so she could have done something about it. And just when might we have had a chance to do that? As we were walking down the aisle?
In short, we would NEVER recommend Botanika to anyone for any occasion. The lack of accountability or even concern for the impossibly flawed execution, the arrogance, the unprofessional manner, the disregard for our preferences, the shabby billing ... the list goes on and on. We would have done much better - in presentation, service and price - by using the HEB florist.
Botanika reels in unsuspecting victims by parading impressive photos of prior work and talking the big talk, but in reality cannot deliver on any promises made. RUN, don't walk, away from this one.
runied my daughters wedding – Melissa and her crew ruined the happiest day for me and my family. She was hired 1 year prior to my daughers wedding and was paid in full well in advance of the June 20th wedding. Melissa did not deliver what was requested or paid for and when I contacted her after the wedding she said ":I did not like carnations so I did not make the corsage that way". It was not her choice. We had numerious meetings with Melissa prior to the wedding and met with her Thurs. before the wedding to review timelines. Flowers were to arrive at 530, they arrived to the hotel at 1230 which I found accidenently. They were dead,not what I ordered and had to be returned to the shop for half attempt at fixing. Melissa said your daughter did not object to the flowers what was the bride to say when her mother was so upset? The yellow roses for the Virgin's presentation were dead and I was so embarressed. The girls flowers were not what I asked for nor were they the same size. My daughter's was to be corsett tied with peals it was not only hand tied. Believe me HEB would have done a better job at half the price. I paid over 1500 and all I have left are pictures I hate and a broken heart. Melissa has no idea how distraught I was. I did call her but it did not accomplish anything all she offered me was a new flower arrangement to the church which I declined. Run far away from her and the shop. I would not recommend her to do flowers for the dog show. She is all fluff and NO Subtance. Not sure how she recieved awards, she will sweat talk you spend time with you give you a bill that is out of this world and deliver NOTHING RUN RUN RUN!!!
AVOID at all costs - there are so many other great florists out there who won't ruin your event – This was my one mistake for my wedding. Having married the man of my dreams, I try not to let this bother me for all eternity. She was an hour late delivering our bouquets and boutanierres. She didn't return emails or phone calls in a timely manner during the planning process. In the end, she ended up adding her own creative flair which ruined the vision I wanted. Her "creativity" added colors I didn't want and flowers I didn't want. My photographer highly recommended her and I now know he he was biased. I didn't know they would soon be working out of the same building. I was wrapped up in the planning and should have googled her to find these reviews which are SPOT ON with the problems I had.
Stay away. Her pricing is triple if not higher than other florist...and although when you skimp, you don't always get what you pay for, in this instance, I paid way too much for something I didn't want. Melissa White is one of the rudest wedding vendors I have ever come across. She had nothing to say when I expressed my displeasure and said it was too late to remedy any of the flowers. I asked for a partial refund, when I really deserve a full refund, but there was labor and actual flowers so I was reasonable in my request. She would have nothing of it and has refused even a partial refund.
Future brides and "eventeurs": stay way from Botanika and Melissa White.
Snotty Owner, WAY Overpriced – This person, regrettably, was the florist for my wedding. The flowers were pretty, but she was way overpriced and did not produce what we had discussed at all when it came to decor. I can't say enough how snotty she was, though our photographer recommended her, so we went with her anyway. Some extras on top of flowers she "created" for my wedding were several hundred dollars and things I could have made for about $20 with supplies from Hobby Lobby. RIP OFF and arrogance to boot!
Not a good experience – I was so disappointed in the services that Botanika provided to my wedding. Up until the wedding communication and meetings went well and I was so confident. My flowers arrived my wedding day and it was all I could do to not cry. I had spent so much time begin so specific about what I wanted and gave her many pictures that were the inspiration for what I wanted. She completely missed my vision- I don't think she has the ability to see pictures and deliver what you want without throwing in some of her personal bright taste. The colors were off, flowers she promised not there, the delivery service was horrible. I do not recommend Botanika.
Would NEVER recommend – With the photos and examples you see of Botanika, one thing is for sure- your flowers will at least be bright and watered. However, after going into extensive detail of the flowers I wanted at my wedding, the owner just generally took those ideas and added a color I specifically said I did NOT want, forgot to bring/make a boutonaire for my brother (a member of the wedding party), many flowers were CLOSED (even on top of the cake as the main decoration!), and to top it all off - she drank herself away at the reception (which she was not invited to) distracting the photographer with chatting, wore white, and was all over my 22-year old cousin! I could handle the flowers and the way they turned out, but the owner's behavior was completely unacceptable.
Bad customer service – I had a hard time getting a hold of the owner to make an appointment to discuss my wedding. I finally got a call back and made an appointment. She showed up at my work two hours early because she was "in the neighborhood". I discussed the details and it took over two weeks to get a proposal from her. The posposal was not what we discussed and more along the lines of what she thought was best for my wedding. WAY OVER BUDGET!! I was so disappointed with the service because she had been recommended by several people in the hospitality industry as well as a wedding website. To make matters worse, I later saw her at a bridal fair, and she acted as if she did not know me. I will never recommend or say anything positive about Melissa White and her company.
Editorial Review – Showroom with innovative flower arrangements, fresh cut flowers, bouquets and plants. Delivery available.
MISSED OUR EVENT COMPLETELY – The driver showed up for our event (a funeral) as the event was ENDING and actually tried to set the flowers up while we were walking away. She was quite rude about it when we confronted her about being late. It is one thing to pay for a service you don't receive and another to pay, not receive it AND be treated rudely in the process! While the owner didn't charge us, there is no undoing the fact that they missed the event...For once in a lifetime events or any event that really matters, I would steer clear of Botanika!
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