639 W Rhapsody Dr, San Antonio, TX | Directions 78216-260829.551999 -98.500782
Monday 08:00 - 05:00, Tuesday 08:00 - 05:00, Wednesday 08:00 - 05:00, Thursday, 08:00 - 05:00, Friday 08:00 - 05:00, Saturday CLOSE - CLOSE, Sunday CLOSE - CLOSE
Neighborhoods: Northeast San Antonio
transparent transaction -- unexpectedly refreshing – This location was close to the airport, and I decided to try it because I was traveling for a couple of days. I submitted an email via the website, and got a quick response from the owner stating that they could fix my electrical problem in the time I'd outlined. I asked them to look at the a/c as well. Both were ongoing problems because I am new to the area and a total skeptic.
Tony (behind the counter) told me what to expect, and he delivered. I got a call while on the road and was given an explanation of the problem and the solution. The a/c problem, by the way, was overlooked at the dealership (not a local one) on three separate occasions. The repairs were made, and the price was half what I expected to pay at the dealership.
The office closed at 5:30 and my flight came in around 4:00. I was told that I had two options in the case that I was late for any reason. If I called ahead, someone would stay behind and let me in. Plan B was to pay over the phone and he would leave my vehicle out for me to pick up.
Although simple, it really sounded to me as if they were grateful for business and understood that if you treat people right, they'll come back.
I'd feel comfortable sending a family member there.
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