Live Oak >Carpet & Upholstery Cleaners > Chem-Dry
11495 Toepperwein Rd, Live Oak, TX | Directions 78233-314129.542567 -98.340445
Monday - Friday
8:00 A.M. -5:00P.M
Great! Customer service was terrific. They did a great job. I'm very pleased with the results. The carpet stains are no longer there. Very satisfied with the work.
Way better than steam cleaning! – I agree with PART of the comments below... it was a bit more expensive than I expected. However, they left my house with carpet that looked brand new (no chemical smell) and hardly wet. The people that came to my house were not pushy at all. I told them I could not afford to do that whole house (it would be over $500 for all seven rooms). They just did my down-stairs and stairs (just over $200 for military). I am happy because now we can have company over without feeling like dirty fools. They moved the majority of furniture also, keep in mind their policy is to never move the clients electronics... so they will not move your entertainment center or desk with a computer on it. Like most service companies, the job you get usually will depend on the person that is doing the job. If you get a bad feeling about the person that comes to give you a quote... DON'T go with them... it's just that simple.
Nooooo! – Sadly,I had the same negative experience as Charlie 4321. I searched BBB and used them since they have an A+ rating. Owner talked a good talk gave me a discount but nice tech didn't deliver. Used them around March 2011. My carpet is <1 year old.
Tech rushed sprayed $100 per gallon "Pert" to clean light pet stains then used a buffer device/vacumn. I asked him about extraction and he said "Thats used for business offices".
Carpet had dark circles + odor. Happened upon a Home Depot ad for Chem Dry and extractor was on buffer. Called around to other Chem Dry franchises and how they clean was different from what tech did. Called Mgr. he wanted to charge me again if they came out but quickly called back. No charge. I asked for a receipt he FAXed 1st one with no mention carpet was being cleaned again. Same tech returned he used a < 5 in upholstery tool + extraction to clean 2 and a half rooms of carpet. His floor tool was clogged. What?? I had to tell him where he missed . He rushed. Carpet was soaking wet > 3hrs to dry and was stiff to touch. It hasn't been the same since. Tech supposedly doesn't work for them anymore.
Thinking about using a Chem Dry again only because I'm broke and can Home Depot ccard to clean light smut off carpet due to recent wildfire in area. They have to be cleaned. Plus I can go to Home Depot if I have a problem. Home Depot on-line customer svc says their Chem Drys have gone through all the training so they will do a good job. Will post review if I do use them but, I'm feeling once bitten twice shy. This review is late - I didn't know about City Search in March and I'm still mad about the cash money wasted.
Quick and affordable – After seeing this Chemdry recently advertised I decided to check it out. The employees were friendly and helpful. The owner also informed me that they recently purchased this location from the previous owners of whom I had heard many complaints of in the area. I would recommend this type of carpet cleaning over steam cleaning any day and this location in perticular. I was satisfied!
they will bait you and then they will sell you!! – These people will leave your carpets soaking wet, charge you more than they told you, then harrass you if you complain. The positive reviews must have been left by members of the family/company itself-note how they were left on the same date. They bragged to me that they are the "number one carpet cleaning franchise." Hmm, if I were going to chose a franchise to buy, what would be the biggest factor? PROFITS!
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