2818 S. Zarzamora St., San Antonio, TX | Directions 7822529.394820 -98.531685
M-Th 8:00am - 5:00pm, F 8:00am - 4:30pm, Sa 8:00am - 2:00pm
Neighborhoods: Central San Antonio, Palm Heights
Amazing Service--strongly recommend!!!
Thought I needed a new windshield because of the suggestion of 2 other mechanics. I had a leak. Liz & Rick asked if I wanted to SPEND LESS--really--how often does that suggestion happen. They would just fix the chip in my windshield. I explained the leak problem. They offered to thoroughly analyze the problem and fix it. Their price for the fix was more than fair. It took longer than expected to discover the problem and they still stuck to the original quote.
They also coordinated with a neighboring mechanic to fix my list of other problems. He was great to-would recommend Ozuna's Automotive.
Overall, this was a great experience--excellent personal touch--you'll be happy you made the drive!!!
Great service! Right on the money. Right on time! Thanks Greg!
Bad experience... Price was easily the best around. The technician was about 30 minutes late, which wouldn't be that bad except that they give you a 5 hour window, so that was a little annoying. He worked very quickly and had the job done in about half the time I expected (30ish minutes to replace a side window), vaccuumed all the glass and cleaned up after himself. After he was done and I was paying, he tells me that my window regulator is broken so I shouldn't open or close it until that's fixed... I've never had any issues with the window before, so that worried me, but he made it sound very minor and left before I could test it. When I did, the window would go down fine, but would only close about halfway and way to the side unless I guided it up with my hand. There's no way this was a preexisting issue. Supposedly the work is warrantied, so I'm in the process of seeing if they'll take care of it, but I'll have to drive all the way across town if they agree to fix it. I was going to get my windshield replaced as well, but now... I'm not sure the lower price is worth it. UPDATE: So far the manager hasn't returned any of my calls.
This company sucks. Check yelp review – I do not know why it got such good reviews on this site. If you want to know the truth, you can check yelp.
Below is my review on yelp.
The guy who installed the windshield damaged the windshield trim. I can hear whining noise at 30~50MPH. From existing reviews, another guy had similar issue with alamo auto glass. How many windshield trims do they have to break before they know how to do their job.
Their price was reasonable. That is why I gave them one star. I will call them but I do not expect them to do anything helpful.
The guy who replaced the windshield broke at least one clip on right side molding. Today, I found out that he also broke at least one clip on the windshield cowl and the cowl is warped. The parts will cost at least $300. I am wondering how can a company like this stay in this business.
I called alamo auto glass 3 times so far. Every time, the lady promised me somebody will call me back. But it never happened. They already got what they want (the money). They are not interested in doing anything after the money is in their hand.
I am going to small claim court for this damage.
If you placed an order with alamo auto glass, please save yourself some grief and cancel it at all cost.
I ordered all the parts and replaced the damaged parts by myself. Many clips and tabs were broken. Only an idiot can do such massive destructive job.
I have sent a letter to the owner of this company demanding the compensation. If they do not pay in 2 weeks, I will go to small claim court.
Worst customer service ever! – This company is very unreliable, initially I purchased a vehicle from a dealership and had to wait 4 days before they would fix the windshield and I had to take it to them, they were so fast and surprise surprise it leaked. They did come to my home three days later (I live 30 min outside San Antonio) and wasted all day waiting but they tried to fix it, again they are ssssooooooooooooo fast the windshield still leaked, so I try one last time and again was kept waiting all day even when I was promised a first thing in the morning appointment so I gave them a call and refused to come fix it at my home. Now they want me to go back into San Antonio without compensating me in ANY way and take it to their shop but wait to top it off the Manager Rick was so rude and talked down to me with the attitude take it or leave it!!! So I left it and will tell EVERYONE that will listen so that they don't have to go thru what I did. This company SUCKS BALLS, no HARRY BALLS stay clear if you want things done right and be treated like a human being.
Fast, reliable, courteous, great price – I would recommend this company to anyone who needs an automotive glass repaired. They were fast, they called to let me know when they were on their way and I love the fact that they come to you!! And the price was unbeatable.
Great Prices, Awesome Service! – These people are true professionals. They have competitive price matching, FREE mobile service, and friendly Technicians. I highly recommend Alamo Auto Glass. Just go to their website its easy to get a quote schedule an appointment and even check the status of your order!
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