2424 SW Loop 410, San Antonio, TX | Directions 7822729.407326 -98.648764
Neighborhoods: Lackland Terrace
The bank that approved us then rejected us on Saturday night. Salesman told me not to come pick up my deposit yet, he would talk to bank Monday. I told him I would get my own financing on Monday. My loan adviser called him for info and they had sold the trailer WE had put $3000 down on! I was told "we sell to whoever has the money first" somehow my $3000 check that they had already cashed was not go enough to hold it from Saturday evening to Monday!
Not all Explore USA's are created equal...Denton – I don't know about the other locations, but when we bought our Zinger Travel Trailer a couple months ago, our sales rep went the extra mile to satisfy ALL our requests...even price. After our trip, we went to have it serviced for a couple of things and had a great experience with the on-site service department. We will definitely buy our next RV from these people!
Lies, Lies, Lies – From the sales team to the manager... very dishonest. Said what we wanted to hear to get us hooked. They tried to get us to buy an RV that our truck could never have towed. We put a $500 deposit on a trailer... after learning that we were being lied to we asked for our deposit back, the manager stated it would take two weeks to be sent from corporate. Whatever!!! We will not be buying an RV from this company and we suggest that you look elsewhere as well.
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