Pizza >Paul's Pizza Roma
5121 Fredericksburg Rd, San Antonio, TX | Directions 7822929.501561 -98.559264
DON'T. JUST DON'T. The owner should be arrested. – DO NOT ORDER FROM HERE!!! I pretty much live on the road and by virtue of that, eat a lot of delivery pizza. This was absolutely the worst, overpriced, garbage pizza I have ever had. Totinos pizza that cost .99 cents at wal mart is the same size and tastes much much better. I would bet my next paycheck that the few good reviews are written by the restaurant staff themselves. Seriously, this is the worst food I have ever had the the privilege to pay too much for. I feel screwed, and might just drive by the place to throw the remaining pizza through the window. Paul should have to do some kind of community service for serving this crap to the community!!
Do you like to gamble? – Our adventures with Pauls started 3years ago.We have always ordered the same exact meals.And, to date, the meals have been different each time. The delivery times have been from 40 minutes up to 7 and a half hours on new years eve. The prices for the same exact order have never been the same once. With prices varying for the same order from 17.50 to 32.70. The garlic bread is old sub sandwich end pieces usually ,with a couple times actually getting french bread.The final straw was paying 32.70 for horrible food when we just paid 19.00 for the same food but good the week before.We have given this place chance after chance but never again.
Wow really! – We went in for the pizza and were surprised this was a pizza / chines food place. Any how the pizza was really good. Crust was thin and crispy but not like a big pizza chain thin and crispy. The sauce was a perfect portion and had a nice sweet flavor. It did take a little while to cook but I have to believe it's because it was fresh. I definitely tasted like it was. I had no issues with the cleanliness and this is a big issue for us. I would recommend you try this place at least once and decide for yourself. I would be surprised if your disappointed. I visited this restaurant the first weekend in August. On the Chinese food side i didn't try a dish but I usually try the hot and sour soup to judge the flavor of the food. I would suggest you go for the pizza. This is the only reason for the 4 stars.
Rude staff (especially manager!) and GROSS food – My experience with this place was awful. The moment we walked in the door i thought it looked dirty so my bad for not walking out right then and there. We were seated by someone who was exteremly rude and wanted nothing more than for us NOT to order. 45 mins later...not even busy...we get our order and it was completely wrong. Waitress said "that is what you ordered". It wasn't. Finally the manager Paul comes over and after argueing with us for almost ten minutes ends the conversation telling us we are liars. Absoultely ridiculous! We paid for the food and walked out. Swore we would never come back and that we would warn others...so please take my advice...GO SOMEWHERE ELSE!
Worse customer service ever – I don't know about the food. Never got that far with these rude so & so's. I got a door flyer left on my door. I put it to the side planning on trying it out for the weekend. I decided to give them a call today. It was about 4:30 p.m. The female who answered put me on hold (FOR 5-8 MINUTES). When a man picked up the phone I let him know I had been on hold for over five minutes. He didn't say I apologize or anything. He just began his smug attitude. This was my first time ordering so I asked how big the portions were. He said it depends on your appetite. I let that go, and continued to order. I asked him did they have chips that came with the subs because I didn't see any on the menu. I didn't hear an answer so I said hello and he said YES! I asked him what his problem was and canceled my order. I will not recommend them to anyone in my complex or on base for that matter. What a bunch of rude jerks!
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