Americus Diamond

(210) 561-1000 | Email | View Website

12362 W Interstate 10, San Antonio, TX | Directions   78230-1054

29.557422 -98.588482

Open Hours

Mon-Fri: 11-7

Sun: 12-5

 
Jewelry, Necklaces, Watch Repair  more

More Categories: Jewelry & Watches, Watches

Payment Methods: Discover, MasterCard, Visa

Jewelry Products: Pearls, Diamonds

Jewelry Services: Jewelry Design

Neighborhoods: Northside

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Owner verified business
 
 
Americus Diamond

From The Owners of Americus Diamond

Reviews for Americus Diamond

Recommends
over a year ago

My husband and I had an amazing experience at Americus Diamond!! We were in the market for a wedding set upgrade for our 10 year anniversary. My husband did research for months before deciding on Americus. The selection was huge and the choices were endless. Fortunately, we had a good idea of what we wanted and were quickly able to narrow our search.

Our salesperson was Henry. He showed us various settings and diamonds for about 3 hours! He explained everything in detail. We couldn't even think of any additional questions because he was so forthcoming with information. He didn't ever pressure us. He was completely relaxed, patient and accommodating the entire time.

We chose a larger diamond than would fit in the setting we picked, so they are customizing a halo to fit it. I couldn't be more excited to get my new wedding set! I'll try to remember to get back on here and post about how my ring turned out in about 2 weeks when I pick it up.

Never have we made a major purchase where we left feeling as confident and comfortable as we did from Americus Diamond. We will recommend this store to all our family and friends. If you choose to check it out, ask for Henry. We've been talking about how great he was for the last 2 days!

For the record, I'm an actual customer who traveled from Fredericksburg to San Antonio specifically to shop at Americus Diamond, and am in no way affiliated with Americus Diamond.

Recommends
over a year ago

I was first referred to Americus Diamond 6 years ago by my older brother and his wife. They said Americus offered the best value and service. A year ago, my girlfriend and her mother stopped in and she found the ring “that she’s always wanted.” Americus entered the ring into their system which made the ring selection process flow rather smoothly. I have since been into Americus Diamond twice and was treated with respect and patience, which I appreciate since a decision of this magnitude should not be rushed. After being helped by four different salespeople, I found the diamond to go with my loves ring. I feel fortunate to have the chance to propose to my future wife with a ring she desires and I already have it in her size since Americus got the information, too. I know I bought this symbol of commitment at a great price, unrushed and with all the help and diamond information I needed. Thank you Americus!!

Recommends
5.0
over a year ago

I Am Very Pleased! – I had a wonderful experience, the saleswoman made me feel right at home. She was very thorough and she made me feel very confident in my choices of choosing the right diamond and band.

I did some research on diamonds and Americus Diamond was right on target with my research. I visited just about every jewelry store in San Antonio, and for the same product, Americus Diamond had, by far, better quality and prices than the others.

I recommend and brag about Americus Diamond to family and friends. I am very pleased!

Recommends
5.0
over a year ago

Great Jewelry Store! – We came to Americus Diamond after seeing the ad on KSAT 12 numerous times. My husband went two weeks ago to check things out. A salesperson recommended my husband should bring his wife first before making any final decisions. So, we passed by there today. I had seen a specific ring I liked but didn't see a ring that matched what I had seen in the ad. Luckily, I found a ring with an extra wide band- but , I didn't like the shape of the diamond. Our salesman found the exact size and shape I wanted and within 3 hours, I was walking out of Americus Diamond with a wonderful ring and we didn't break the bank with the great price. Thanks to Americus Diamond and their great salesman!

Recommends
5.0
over a year ago

Americus Diamond Response To drumwc02 – All of the reviews are real. None of the reviews are fake. (Except, perhaps the reviews written by competing jewelers.)

Americus Diamond is a privately owned, 30 year old jewelry store in San Antonio. All 45 of us work and live in San Antonio with our families. We design and create our jewelry right here in San Antonio in our 24,000 square foot jewelry store / design studio.

Please, go to our website and read the thousands of reviews that our customers have handwritten in our store, and that we have reproduced for you online. All originals are on file.

Americus Diamond is The Official Jeweler of The University of Texas At San Antonio Athletics, The Official Jeweler of the San Antonio Spurs, Silver Stars, Rampage and Missions Baseball. We have been winners of the Express News Readers Choice Award for Reader’s Favorite Jeweler every year for many, many years.

Since 2010, The Americus Diamond Circle of Support Charitable Program has helped raise more than $1,200,000 for more than 250 San Antonio schools, religious organizations, nonprofit charities, and youth athletic organizations through our donations of our Circle of Support Diamond Pendants. To request support for your nonprofit, go to our website and click charity@americus.

Recommends
5.0
over a year ago

Very Happy! – When it came time for us to shop for a diamond engagement ring, we went to Americus diamond, who a few friends had recommended. It was a great experience. Jason, the sales representative, was very informative and helped us find the exact ring and diamond. It was very low pressure. We then went to other retailers. No one came close to the selection or price that Americus Diamond had. I will recommend Americus Diamond to any friend or family member looking for an engagement ring!

Doesn't Recommend
1.0
over a year ago

Calling YOU out! – OK, so if none of you can tell, many of these reviews are fake! CitySearch accounts are being made and positive reviews are being made up to inflate Americus Diamond's score. Take a look at the suspicious reviews on several of the pages.

RED FLAGS:

1. Several Reviews on the same day.

2. Similar usernames like Rick220 or Amy014.

3. Very few exclamation points during the reviews. The writing style is the same.

The first reviews are almost all negative. Then, lo and behold, WOW! A bevy of 5 star reviews. Yeah right.

Pretty Shameful IMO!!!!!!!! <--see, exclamation points

Recommends
5.0
over a year ago

Americus Diamond Response To mytwoangels81 – We apologize for your experience on Saturday. It is never our intention to overlook anyone. The day you were in was the Saturday before Valentine’s Day. We had all of our staff in the showroom and we were shocked to see so many customers. We waited on more than 500 jewelry shoppers, and we cleaned and checked rings for more than 100 people. It was by far the busiest day of Valentine’s shopping we’ve had in 30 years.

We are so sorry that we disappointed you. We have a person upstairs who monitors store traffic and keeps track of who’s next in line for service. The system works well on most days – but Saturday was exceptionally difficult. We are sorry, we would never intentionally overlook anyone for any reason- customers are the reason we exist. We absolutely want to help every customer. If you are ignored, it is a grievous, unintentional mistake on our part. Please tell us, we’ll get the store director to help you right away.

We offer a lifetime warranty, and we offer free cleaning, inspection and sizing on our merchandise. Three years ago, we upgraded all of our previous customer’s warranties to our Signature Warranty which we now offer to all of our new customers. In addition to the benefits of your warranty, we do not require that you have your jewelry inspected every 6 months. You can come in as often or as little as you prefer and the warranty stays in effect. We’ve tried to tell all of our previous customers that have come in for free cleaning over the last 3 years about their free Signature Warranty upgrade.

Please call us. Our store director would love to clean your rings and assist you in any way.

Dear readers, please go to our website and read the thousands of reviews that our customers have handwritten in our store, and that we have reproduced for you online. All originals are on file.

Americus Diamond is The Official Jeweler of The University of Texas At San Antonio Athletics, The Official Jeweler of the San Antonio Spurs, Silver Stars, Rampage and Missions Baseball. We have been winners of the Express News Readers Choice Award for Reader’s Favorite Jeweler every year for many, many years.

Doesn't Recommend
1.0
over a year ago

worst service ever – My husband bought me an engagement ring here 6 years ago and if I didnt have to get my ring cleaned and inspected every six months, I would never step foot in this place. It never fails, I wait 30 minutes to get someones attention, while sales men pass us by and ignore us like we are invisible, they dont even make eye contact. That is just to drop off the ring to get cleaned. This happens every time. But today was worse. I was going to buy my husband the diamond band I promised him 5 yrs ago and asked for a salesman help butnoone ever came but they were available to help a couple just walked in the door 30 seconds ago,literally. I starred at every sales person in place but noone made eyecontact. I cant believe we gave this place $6000 for my ring but this experience remindede not to spend another 5000 to get treated like second class citizens.

Recommends
5.0
over a year ago

Big selection, pretty jewelry, great care! – When my husband decided he wanted to ask me to marry him, he wanted to go to several places and I kept pushing for Americus Diamond, having dealt with them before. We walked in, he looked around and never wanted to go to another store again. The associate he dealt with was very friendly and new a lot of information about rings. She taught him quite a bit about quality and more. We will always come back to Americus Diamond and we recommend it ALWAYS. We even told my mom about Americus Diamond and now she is a happy customer, too.

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