9045 Grissom Rd, San Antonio, TX | Directions 78251-281929.482951 -98.662255
Monday-Friday 8:00 am to 5:00 pm
Saturdays 8:00 am to 1:00 pm
Highly pleased w/ my experience @ Gene Brown's Transmissions, Grissom Rd!! I've been in S.A. for half a year. New to the city I searched for a reputable auto shop. Customer Service was superior! Prompt/Friendly service each time, both in person and by phone! My Dodge Durango '00, was in need of a rebuilt Trans, new computer, catalytic converter, muffler, crank shaft. Both Ron and Garrett explained all work to be done thoroughly and w/ patience when I had more questions. My search is over-I've found my new auto repair place! :)
I'M JUST LOVING SAN ANTONIO
Friendly, knowledgeable, and trustworthy! I was worried about bringing my foreign car there because so many shops specialize in American made cars but they were ready to work on my 2009 BMW M3. I was given a good military discount from a coupon I downloaded from the website- and that's always a plus lol. I was worried when I was told they would need to run an internal diagnostic until my dad (who is a former mechanic) told me that's normal procedure. They worked with my on price and allowed me to time to pay it off then pick my car back up. When I came to get it this morning, it was clean and all ready to go. Much "AGGIE" love to Garret and his crew.... even though they are UT fans lol. Thanks guys! ;) -Suzanne
Guys I can't thank you enough for making everything smooth. I visited about 4 other transmission shops before deciding to do business with Gene Brown's Transmission. It wasn't all about price for me. I was focused more on professionalism and from the moment I step on the property, I was made to feel important. I really appreciated that. Garrett did a great job keeping communication open and letting me know what to expect. Thanks again for getting me back on the road. two thumbs up for Gene Brown. I highly recommend them!
I admit they won me on price. I was quoted just over $3k to have my transmission rebuilt on my 2008 Camry and they gave me a better price and a better warranty. They would not tell me what they did not know. They would not speculate and they did not try to up sell me. I definitely recommend Cris at Gene Brown. Good price and good work on my car.
I was referred to Cris at Gene Brown by a good friend of mine. I took my Ford Mustang in because the tranny was slipping after 1st gear. They were straight up about the process and the pricing was pretty good. I appreciate the honestly and fast work. Definitely recommend them!
I visited the austin highway location because it was close to the walmart I work at. My engine was making loud sounds and jumping into gear quite hard when I drive it. I spoke with Chris about it and he ran a diagnostic on and told it wasn't a transmission problem and I didn't have to spend too much money. THANK GOD!!!!!!!!! He had my car finished within 2 days and drove across the street to me at the walmart where I work. That was really nice of him. I definitely recommend Gene Brown and Cris. Good people.
Hello Everyone. I am pleased to announce Gene Brown's Transmission is under new management. My name is Cris. I am the General Manager of Gene Brown Transmission. Moving forward from this point and into 2015, I am leading the franchise to focus 100% of our efforts on Customer Satisfaction, Support and Appreciation. I invite all present customers and potential customers to contact me directly with any questions. Thank you and we look forward to meeting your needs in the future.
General Manager of Gene Brown's Transmission
I have Known Ron (Owner) and used this Gene Brown Location (Grissom Rd) since 1998 when I first got stationed here in San Antonio. I found this shop after having several other mechanics lie to my face and pressure Up-sale me, so it was refreshing to find someone that would be Straight-up with me.
Ron has been nothing but a stand up businessman in our dealing and has always taken the time to explain what was going on with my vehicle. I have recently had Ron work on two of my vehicles that had some complex issues going on, and in both instances they went above and beyond to solve the issue. Not only that, the price that I was charged was more than fair!
I have recommended this shop to several people who were looking for an honest mechanic and all have been more than satisfied. Bottom Line…I highly recommend Gene Brown Transmission (Grissom Rd) for full service auto repair!!!
My vehicle would not start no matter what I tried. called numerous shops to get advise, the only shop that would give me the time of day, because I can get long winded, was Gene Brown transmission. I replaced the fuel pump thinking the vehicle wasn't getting fuel. Chris advised me to check to see if I was getting fire. Called him back to advise him that I was not getting fire. He advised me to have vehicle towed to his shop and the initial diagnostic charge would be waived. The security system was not allowing vehicle to start. Turns out to be that the spare key I had made was not programmed to my Ford Explorer. They charged me a fair price to reprogram my key and also waived the tow fee. The repair was actually done in one afternoon. I would recommend his shop to anybody. .
Had my timing belt done. They were very quick and did an excellent job. They even dropped me off and picked me up from work to make the scheduling easier. I would definitely go again.
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