7985 Fm 78, San Antonio, TX | Directions 7824429.493393 -98.332118
7-7 M-F 8-12 Sat
Very friendly staff! – The staff is very friendly and very good with our dog. They were good at answering any questions that we had concerns about. Thank you to all the staff!
Your prices are the fairest around and you were able to see Pistachio on short notice. Will recommend for sure!!
HUGE FAN!! – I have 3 dogs, three cats, and a chinchilla (a mistake I won't make again), and Dr. Johansen and her staff have taken care of all of them since the hospital opened. I just had to write and say how much I appreciate them and the excellent care they give my animals. I recently had a dog with cancer, and now I have a 17-year-old dog in the early stages of kidney failure, and Dr. Johansen was very thorough in explaining my treatments options for both. She never pressures me but just makes sure I'm well informed about my options before I have to make difficult decisions. It's clear what a kind heart she has and how committed she is to the welfare of her patients and their "people". That's true of her whole staff -- I know my animals are in the best hands with them. I feel so lucky to have someone so caring and competent taking care of these special family members!
Not a Fan – I refuse to return despite this being the closest facility to my house and the extended hours on the opening and closing ends. For me the visits have been hit and miss, some average and some just downright fustrating, but the latest problem was more than I can bear.
I won't be back and I can't recommend. Hundreds of my dollars a year are now going elsewhere.
Change in Opinion – I had previously written a review that noted this animal hospital as sub par.
I had been going to this vet with my 3 dogs for 3+ years and my mom also takes her dogs there.
After a not-so-great experience with the Dr, I wrote a review that mimicked my opinion at that time of my visit.
After a follow-up converstaion with the vet, I have decided to change my opinion.
This is a very good clinic and I will continue to take my pets there, other than this one incident, my dogs have always been well taken care of.
The office staff as well as the techs are always wonderful.
Thank you Dr. Johansen.
Friendly Care and Good Service – Winston (Boxer), Biggles (Mexican Hairless or Xolo), and Louie (Chocolate Lab mix) are patients of Drs. Johansen and her partner who are thorough and good diagnosticians. They and their staff have always been friendly, courteous and provided high quality care. They're very good dog people. Winston, has been with them the longest and is always greeted by name and they've always been willing to answer questions about the dogs' health and well being. I recommend them highly. Winston and I have traveled the country extensively and he sees a number of vets. They are two of the three veterinarians that I measure all others by. The other being Dr. Girgis of Huntington Beach Animal Hospital in California.
Best Vet EVER – My dachshund Charlie has been a patient since he was 7 weeks old. The docs always take superb care of him and the rest of the staff always greet him as if he was their most important patient. I have had to take him twice for illnesses and didn't have an appointment. I was seen right away and given the medication for him before we left. Charlie likes them so much that when we go to get a bath at the groomer in the same building, he tries to go to the office first. Charlie is now 18 months old and has yet to cry, snap, or try to bite anyone of the staff. They are gentle with him and always allow me to stay with him when they are treating him. I also have a cat named Boo that they have treated. She also doesn't fight or try to run away. That is a mircle of the first order! When we have been in for surgery or an illness, someone always follows up in the next two days to see how my pet is doing. Human Doctors should be as attentive. I am very happy with this vet service.
Friendly staff, experienced doctor, but not so polite – The staff is very friendly, and the doctor is experienced and seems to know her stuff as the previous reviewer stated, however, the doctor herself has been quite rude and snotty to me on more than one occasion. I asked her if, in her OPINION she thought my cat's leg might be fractured and her response was "I don't know! I don't have X-ray vision!" She also would not let me leave my cat there for ten minutes while she examined him. I had to stay there because she said she didn't want me leaving the cat & never returning. This was my 3rd or 4th visit to her office, I was not a new client that shouldn't be trusted. She seems to have a bit of a catty attitude towards some customers, especially female. Her rudeness was completely unprovoked, as I've always been polite to her and her staff. Overall the service is pretty good, but I could live without the "I'm a doctor and you're an idot" attitude. If she's rude to me next time I take one of my pets in, I highly doubt I'll ever use their services again if I can avoid it. I may be visiting their office again this week, if so, I'll report back with my next experience with them.
Clean, Nice, and just the Best! – The best vet EVER!
I have a Rott (big girl) and every experience I've had at the vet has been horrible! But this place was great! Very friendly staff and what?...a vet that knows her stuff! I didn't even know they still existed. My girl was terrified of vet visits after being tramatized by others but in 5 minutes this lady had my dog calm enough to put gel in her eye. My girl snapped at the last vet when he touched her paw!!!! See the difference? I sure do and we're sticking with these guys.
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