18720 Stone Oak Pkwy Ste 123, San Antonio, TX | Directions 7825829.609426 -98.492762
Neighborhoods: Northeast San Antonio, Stone Oak
Editorial Review – Aveda concept salon features hair care products, professional services for nails, skin and hair including cuts, coloring and styling.
K Charles and Co – Annette at the Stone Oak location has been waxing me for quite awhile and she is AMAZING ! I absolutely love her ! She seems to really love her job and clients. She goes the extra mile to keep her clients happy. I've gotten waxed at several other places in San Antonio and this is by far the best waxer I've ever had in my life !! I had my hair cut once by Lynette and wasn't too pleased with it. The next time I had it cut elsewhere I was informed that it was uneven.
The Horror of KCharles at Stone Oak – I regret that I suggested this company for a haircut and style to a very dear friend of mine who recieved the worst and most banal of haircuts with absolutely no style whatsoever from KCharles at Stone Oak. When I saw my friend immediately after her appointment, she was very upset explaining that she tried over and over again to communicate to the stylest what she wanted. However, the stylist was completely indifferent to my friend's desires for a new cut and style. She recieved a very modest trim and a very basic dry while she was hoping for and communicated wanting a new look. The associate told me when I called to sort out the mess that she "could not wait to get off the phone with me." Are these professionals? Clearly not. Not only was the haircut a miss, the customer service was insulting, sarcastic, and unapologetic. I strongly urge those at KCharles to require etiquette classes for these careless employees.
I've changed my mind – I thought I had found the slaon of my dreams. On my third visit...I was not completely satisfied with the first two cuts, but they were OK, just not what I wanted or anything like the picture I took in. However, on my third visit I received the second worse haircut I have ever had in my life! AND...it cost me a fortune! Needless to say I was extremely disappointed and am STILL trying to grow out this horrendous cut so I can try another salon.
Love this place – I started going to K. Charles about a year ago and have had a positive experience everytime. Veronica is my stylist and she does an awesome job. I took her a picture of what I wanted and she fit it to my face and made me look great! I am so happy with my cut. I highly recommend K. Charles & Co!
Great new style! – Professional & friendly stylists in a modern, upbeat & comfortable atmosphere. They also use Aveda products! My cut and new look is great - highly recommended!
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