Oakland >Food & Dining > Restaurant Peony
388 9th St Ste 288, Oakland, CA | Directions 9460737.800126 -122.271197
M-Th 11a-3p & 5:30p-9:30p; F 11a-3p & 5:30p-10p; Sa 10a-3p & 5:30p-10p; Su 10a-3p & 5:30p-9:30p
Neighborhoods: Chinatown, Downtown Oakland
Great Dim Sum and Banquet Food – You need to understand that this is as authentic of a Upscale Chinatown Banquet Restaurant before you enter this restaurant. This is by no means a restaurant that caters to tourists or people that don't understand Chinatown culture and behavior. If you intend on going to this restaurant and you aren't really familiar with how Chinatown opperates, my suggestion would be to bring an "insider" someone who is/was from Chinatown or who can speak the language. Trust me, in my case, my mother in law grew up there and we get to cut in line and get food that isn't on any english menu.
No joke - soy sauce nazis – I've been to Peony 3 times now, and am amazed at how terrible the service is. On my latest visit, there was no soy sauce on the table, so we asked for some. Instead of bringing us a bottle, they literally splashed some on our food. I was shocked. In addition, they never bring out the popular items on steam carts - you have to order to get what you want, and even that is a hassle. Too bad, because it can be tasty.
This place is good for dinner and dim sum because everything is authentic, cooked well, has lots of flavor and lots to choose from. You can have delicacies that aren't available elsewhere. The service isn't that great. It's not a priority for them. Yes, they can be snooty, especially if you're not a regular. If you can look past that, then you'll really enjoy the food.
OBNOXIOUS! – These folks are incredibly obnoxious. After reading positive reviews, I called today to find out their hours and was told 11-3. We showed up at 2:25 and were told "We can't seat you. The last order goes into the kitchen at 2:30." We pointed out that they had not mentioned this when we called regarding business hours, and that in fact it wasn't even 2:30 yet. No reconsideration, no sympathy, no apology -- just a refusal to seat us. Have these folks ever heard of customer service? I guess not. This was my first and will be my last experience with Restaurant Peony.
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