Oakland >Food & Dining > Everett & Jones Bbq
126 Broadway, Oakland, CA | Directions 9460737.795699 -122.276117
Mon-Thu 11am-10pm; Fri 11am-12am; Sat 12pm-12am; Sun 12pm-10pm
Neighborhoods: Produce and Waterfront, Downtown Oakland
Its true, good ribs but service is bad – We have heard the hype plus coverage on tv about this place so we decided to eat there before watching concert at Yoshis. This is our first time so we decided to get the combination plate to try out different meats. We really enjoyed all the meat but the ribs definitely iareoutstanding. The side dishes are all dissapointing. The waiters are so unfriendly and uncaring. If you can ignore bad service and side dishes then the ribs are worth it.
Flavorful... – ... the food was very flavorful. If you are looking to dine in an atmosphere with jazz and blues, and a bit of country ambiance of outdoor cooking. This is the place to be. The music added to the southern country food. The disappointing part was the food arrived cold. Also we waited 10 minutes before anyone came to assist us. After we were acknowledged we waited an additional 15 minutes to be seated while there were tables empty, but needed to be cleaned. We waited so long because we just flew in from out of the town, it was late, we did not know where else to go that was open 11 at night. Beside that, the music sounded good and the smokey aroma smelled good.
O.K food not worth bad service – This place has hype, but for the bad, lazy, uncaring service...SKIP IT! It's not that the wait staff is doing it on purpose, I just think that's how they are...you know what I mean? Sat us down after 20 minute wait at the door, no menu, asked for high chair, never came, said forget it by the time food came. They all look lazy and tired of being there. Not one of the people there is a ball of fire. TYPICAL
Not Worth It – There is no doubt that Everett & Jones know how to do BBQ right: Their sauce is a bit milder than I expected, but quite tasty, and the meat is of good quality and prepared well.
That being said, the service that our party of four received was inexcusably poor. Our order was taken promptly, but it was a full hour and fifteen minutes from when we ordered until our food arrived. Our waitress did not warn us about this wait, did not explain it, and did not apologize for it when the food was finally served. I would like to think that my standards for restaurant service are not high, but that was just too much. I won't be back.
Cool Atmosphere/Bad Service – Went in a huge group, accomodating but slow service, gave us our food at random intervals so that about half of us watched the other half eat for a while. Side dishes were given in little cups. Sweet potato side dishes were good! BBQ was tender but nothing special. While in the bathroom, a server cursed under her breath! I was shocked at this.
This is real bbq ... but the service stinks... – I am from the south and I have to say - E&J knows how to bbq...but they don't know how to provide quality service. I have tried many bbq restaurants in the bay area and this was the ONLY spot that I left satisfied that I had good bbq...so, I put up with the service to curb my hankering for que. Go when its less busy and you will be better off ... the sauce is really good too.
Never again... – This Sunday, we went to Everett & Jones for lunch. We asked to be seated outside & the table had a wet bench and large pieces of cornbread were on the seat. Fifteen minutes later a young girl w/blue hair brought our water and asked if wanted to order drinks? We asked to see a drink menu to order from the bar and she informed us she could only serve us no alcoholic beverages. The drink menu nor did any server ever come and we had been waiting for over thirty minutes. Finally, we notified the hostess and she had the audacity to ask who our sever was? Sigh! The hostess said she would send someone right out which in Everett & Jones language means NEVER! We waited another ten minutes before out table decided to leave because we had to have some pride!
Terrible Service – This is the kind of food you crave. The service is bad enough to dispell that craving. I waited for over an hour to get my food and it never arrived. I had to get up and leave which is something I haven't done in many years. Coincidently I wasn't the only one who left as my waiter left the restaurant halfway through this debacle and never returned. My party was not the only one experiencing terrible service. Every table in my area was not being well attended to and all the patrons looked annoyed. I love the food but won't go back until there are big changes in how they treat thier customers. They're not the only game in town and should remember that.
Great bbq ribs! – This place has great bbq ribs! They're cornbread is good, not dry. The service is great. Food is reasonably priced. Good size portions. Great for take out, esp the family meal (serves 4).
music! food! fun! – Hell yeah! Everrett and Jones in Jack London Square is so fun. They have live music. They have some microbrewed beer you'll never find anywhere. There a couple good BBQ spots in Oaktown and this is one of the top contenders, maybe the best according to some. The greens are out of this world. They serve cornbread with their meals.
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