Austin >Lodging > La Quinta Inn Austin Capitol
300 East 11th St, Austin, TX | Directions 7870130.27197 -97.73845
We stayed on February 28, 2014.
Because this hotel is in Austin, they charge high prices. It is actually worse than any other La Quinta I've been too (and we are La Quinta rewards members and frequently stay at them).
As soon as we checked in, there were clear obvious blood stains on comforter. They swapped it with new one and said Manager will review. La Quinta then emailed us after our trip with standard email asking how stay was. I detailed what happened, and received no response.
Front desk personnel (specifically man named Kenneth) rudest least helpful hotel employee we've ever experienced.
ONLY good part was lady named Courtney in charge of housekeeping. She was new, and trying to get staff into shape.
The worst hotel ever – Donot stay here. I promise you will regret not spending extra 40 bucks on nicer hotel. This place is full of crack heads and the rooms stink like shit. It was so bad I bought air freshner and still didnot help.
Distinctive whitewashed and tile-roofed chain offers convenience and consistency. – In Short
Since opening its first location next to the San Antonio World's Fair in 1968, this well-known chain has become synonymous with consistency and reasonable rates. Room conveniences include data port phones with voice mail, work spaces, coffeemakers, irons, hair dryers and TVs with premium channels, movies-on-demand and video games. Budget-conscious travelers appreciate the free continental breakfast and families traveling with children like the pool and kids-stay-free policy.
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