Austin >Beauty > Jose Luis Salon
1717 W 6TH St Ste 123, Austin, TX | Directions 7870330.275315 -97.764566
Mon and Sat : 9:00-4:00 Tue and Fri : 9:00-6:00 Wed and Thurs: 9:00-8:00 Sunday: close
Neighborhoods: Old West Austin
BEWARE!!! STYLIST BLEACHED MY SHIRT!!!!
I will refrain from using her name, but SHAME ON YOU JOSE LUIS SALON for pretending that bleaching a customers shirt is "no big deal" and telling me that
"IF I DIDNT WANT BLEACH ON MY SHIRT I SHOULD HAVE TAKEN IT OFF AND ONLY WORN MY BRA UNDER THE SMOCK"
I have been a loyal customer of this salon and it is a major disappointment that you would allow and dismiss damaging customers clothing and refuse to take any responsibility for such a reckless act.
Wow! Amazing! I get compliments everywhere I go regarding my hair! So many that I have to continue with my fabulous stylist and colorist Brittany Bell.
Brittany has been cutting, styling, and coloring my hair for over a year now at Jose Luis Salon. When I am done even other hairstylists comment on how stunning my hair looks! I MUST continue as I love the attention I get on a daily basis. I even get compliments from strange places like the drive thru at Wendy's lol. But it's all true.
Huge recommendations for the employee Brittany Bell. I would recommend her to everyone!
Cannot wait to see you again!!
Worst haircut of my entire life! They literally destroyed my hair! I could go on and on about my experience, but the best thing I can do is to tell you to go anywhere but here! If you are thinking of making an appointment here, just run away! There are plenty of other salons in Austin, or even go to another city if you have too!
It is highly likely that if you get your haircut here, you will ask for a trim and end up in tears and have to start taking vitamins to get your hair to grow faster because its so messed up!
I feel very fortunate to have found Ladda at Jose Luis Salon! I moved to Austin two years ago and selected the salon because of the location, but I have stayed because of Ladda's skill and because of the friendly, professional staff at Jose Luis Salon. Ladda can be trusted to take care of all of your hair care needs and she is straightforward and fun!
I love Jose Luis salon! I have been a client there for about 13 years. Linda takes great care of all of my facial needs and does a super job with all of them. Grace takes care of my hair color and cuts. She is fabulous as well. My favorite thing about both of these ladies is they always listen to what I need and make recommendations that assist me in making decisions with my face and hair.?
Great salon. Clean, friendly, and relaxed. Teresa P is wonderful. My color is consistently great and while I'm letting my hair grow out right now I'm still loving the cut. I get lots of compliment on it. I recommend this salon especially Teresa!
Great Salon! Great Service! – I visited the salon for the first time today at the recommendation of a friend, and I'm so glad I did! There staff offer what most other mainstream salons seem to lack: excellent customer service, an immaculately clean salon, a variety of services that encourage healthy hair, and a wealth of knowledge!
To say I was impressed isn't sufficient. Everything about the salon is warm and inviting. You're treated more like a friend, instead of just a 'client. I appreciated that after actually discussing my hair and my needs/goals, recommendations were made, but there was no pressure to take those suggestions. It was all up to me and what I felt I comfortable with. I'm planning to go back in a few weeks for another service and I'm very much looking forward to it!
If you pay a visit, you will not regret it!
Pretentious – They won't do your wedding hair/makeup if you haven't been a client before. Even if you plan on booking other services with them beforehand, you aren't a "client" unless you've been going there more than 6 months previously. Very pretentious if you ask me.
They lost Cecillia -- a GREAT stylist -- to Propaganda – Great salon, shiny & bustling....BUT my real reason for going was stylist Cecillia Nguyen. She is FANTASTIC, so personable and drama-free, completely understands long layers, and gives me a better quality cut than I have found in a very long time. When she left Jose Luis, they refused to give me her forwarding information -- luckily I found her at Propaganda Hair Group only a few blocks away on West 5th! Went in to visit her today and I'm thrilled she has changed locations...she is happier and I'm crazy about the new space!
READ THIS REVIEW BEFORE YOU GO – So here's my experience... I first went to JL Salon on Tuesday to get a haircut by Theresa. I am very picky when it comes to haircuts, and she understood exactly what I wanted and then blow dried my hair perfectly. So I came back today for hair color and made the appointment with Theresa again.
When I arrived, I was greeted by Kelsie, Theresa's assistant who is interning at JL Salon and next summer will be qualified to have her own clients. Well, I might as well have scheduled the appointment with Kelsie because she did everything. Washed, dyed, washed again, and blow dried my hair. Now don't get me wrong, Kelsie is very good at what she does, but when I book an appointment with a stylist, and pay the prices of that stylist, I expect to have that stylist do my hair, and not her intern (No offense, Kelsie- you rock!).
So when we were almost finished hair drying, Theresa decided to make an appearance to ask how everything was going. When I told her that I was not very happy with the way she went to do highlights on another client (sitting next to me), when I scheduled an appointment with her, she said that she was sorry but that is the way Jose Luis Salon handles clients when they are busy, they will assign you to an intern for the whole thing. Then she added how she wanted to "apologize for not making it clear earlier".
Now why was she busy if I BOOKED a time slot with her? Or what are appointments for, again?
So word of warning. If you choose to go to this salon and book someone, be ready to see that stylist work on your neighbor's hair while you're assigned to somebody else. Now, word of warning to Jose Luis Salon:
You are in the SERVICE industry, people pay for a service from a specific person and not a product. If you want to be successful in this industry, I would treat your clients with more respect and professionalism and get rid of that "we're busy we'll let our interns take care of you" policy.
Way to lose a client.
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