Austin >Neiman Marcus Last Call
4115 South Capital of Texas Highway, Austin, TX | Directions 7870430.239121 -97.799416
M-Sa 10am-8pm, Su 12pm-6pm
Neighborhoods: Barton Hills, South Lamar
BAD CUSTOMER SERVICE!!!!!! – I ordered a pair of boots for a friend of mine; they were beautiful and priced right. But they were too small, and she returned them. I ordered a replacement pair in a larger size after LastCall assured me they would issue a full refund for the pair she returned. It's now 2 months later, and still no refund after 3 calls following up. They confirmed via phone they received them in the warehouse, but still haven't sent an email confirming same. They keep telling me someone will get back to me in a few days, but that's been happening for 1 month now. VERY frustrated. AND they left me on hold for 10 minutes at a time while they researched the status!
Great deals - HORRIBLE service – This is a great place for deals on unusual items - most of the time there isn't a true deal but if you visit frequently you will inevitably find a veritable gem just waiting to be picked up at a great price.
The folks on the sales floor are the best! Been shopping there for more than 20 years and most of the time they are outgoing and friendly.
Unfortunately the same can not be said of the Customer Service folks or managers - just be warned - be on the safe side and DON"T EVER TRY TO RETURN ANYTHING. There is a reason they call it last call - the customer service folks (funny they call them that) and managers don't ever want to see it again!! :)
found the coolest shoes – I just found the coolest pair of True Religion Brand shoes and they were on sale for another 20% on top of the mark down prices from the regular Neiman's. I really enjoy coming here for the hunt. You know when you find the last item marked down AND it's just your size! Awesome! Just wish they weren't so far away and have new things more regularly.
good deal if you're good at hunting – I really enjoy coming here. They get new things from time to time and it's always great to find that one last item, marked way down and just your size! I think that is one of the best I experience when shopping and this place is definitely the place for it. Although you can't get discourage if you don't find that exact thing you had your mind set on because there inventory isn't always consistent. With that said it's a nice activity for a sunny afternoon and if you didn't find anything there's always Barton Creek mall across the highway.
Patience is a virtue – A dream for the bargain hunter. You will either find gems at a fraction of their original sticker price, or find yourself laughing at some awful styles and even worse original prices. Best find? Blahniks for $75
Good deals if you look at the right time. – I really do like this store, they have all the same great stuff that the regular store does but at much better price. You do have to kinda hunt though but I think that's really fun when you find something that's on sale, last item and your size! How awesome is that! So if you do go there and don't find anything I wouldn't get discouraged just look next time you wanna have a fun little fashion hunt.
From old money to nouveau riche or just wishing you were some kind of riche: Everyone loves a bargain. – In Short
This is virtually the end of the rainbow for the style-conscious, savvy shopper. Look for designer apparel by Givenchy, Ellen Tracy, DKNY, Oleg Cassini, Dana Buchman and Oscar de la Renta, as well as that famous Neiman Marcus label at a fraction of thier costs. Jewelry, belts, gloves, purses, scarves, ties and hats are some of the accessories that Last Call carries, as well as great bargains in shoes and boots by top designers.
I'm Addicted to This Store – I've been shopping at Neiman's Last Call for almost a decade and never have I left an unhappy bargain hunter. When I mention to my girlfriends that I stopped by the store they know exactly what I've done, indulged myself into a sort of self-therapy to get away from work or the kids.
I have to admit; the store may not be as aesthetically pleasing as Nordstroms or other stores down the street. But when you pick up those Gucci boots or Fendi Handbags, the prices immediately take the pain off your eyes. Mom always said that it wasn't about looks, "It's whats on the inside the counts." So ladies dig deep, you will always find something amazing.
Contrary to the previous review, I recommend this store to anyone. Especially those wanting a deal, hard to find items, and anyone with the taste for addicting designer fashions.
Lower Your Expectations – The merchandise here is stuff that didn't sell at regular, sale, or clearance price at Neiman Marcus stores. While there is the ever-present chance of finding the bargain of the century on exactly the item you're looking for, it is a very, very slim chance. Most of what's here is here for a reason, be it because its ugly, out of date, useless, or hideously overpriced. If you go just to go, and not expecting to find anything, you may find something and be pleasantly surprised. But don't count on anything except seeing a lot of old junk.
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