Austin >Clothing > Adelante Boutique
1206 W. 38th St., Suite 4104, Austin, TX | Directions 7870530.306261 -97.745291
Neighborhoods: General West Austin, Windsor Road
This store has been a part of the Austin community for years! They carry a unique collection of clothing and accessories.
Adios Adelante – I used to absolutely love Adelante and had shopped there for many years. Not so, anymore. When I was in grad school, my sister gave me a $75 Adelante gift certificate for my birthday. I did nothing but work full-time and go to school during those two years, so, needless to say, I didn't use the gift certificate. Then I moved, and the gift certificate was MIA for a time. When I finally found it, I called the store to see if I could still use it, and, after checking, the sales rep said "yes."
I went to the store and found two pairs of earrings. To make a long story short, the owner, Tricia Mason Roberts, told me she would not honor the gift certificate. It was two plus years old, and that was too old for her. Further, she insinuated that I lied about being told that they would honor it. I received many other gift certificates while I was in grad school, and didn't use them until after I graduated, and not one other merchant refused to honor their certificate. Only Adelante. I will never return to that store.
Great Selection – I had a great experience in this store the other day. The staff was extremely helpful, trying to accomodate my style choices. It was like my own little private shopping experience. Retail is hard job, but you would never know it once you walk into this store. I strongly recommend it to anyone who is tired of going to the mall.
Cute Store, Helpful Sales Staff, and Fun Shopping!!! – From the moment I walked into Adelante, I was greeted by smiling, helpful sales staff, and bright wonderful colors throughout the shop. I go here often enough to appreciate the always changing merchandise, displays, and great prices. It's a true Austin store, with clothes and accessories that fit Austin's lifestyle that won't break the bank. Thank you for providing a great store to shop in.
Rude Salespeople, Customer Assistance Non-Existent in this store!!!! – I was in Adelante shopping today and encountered the rudest sales people in the world! I was completely ignored the entire time I was there, given a curt head nod to indicate "yes" I could try on the clothes I had hanging from my arm, and even with 4 plus sales people lingering around chatting with themselves, one sales person decided to answer the phone in the midst of my request to try on shoes. The clothing is all cheaply made, with the exception of common brands like Michael Stars, LA Made, etc which are in EVERY store in Austin. Try getting something unique and some new salespeople to run this crappy store. I WILL NEVER return and will tell every person I know, work with, run into to never shop here as well!!!!!
I am Tricia Roberts, the owner of Adelante Boutique. I have been serving Austin for the last 16 years. I try very hard to take good care of my customers and provide fair and quality service.
I appreciate your negative feedback but I would like to respond to a few of your comments. My staff would NEVER intentionally try to be rude to anyone. The phone is a constant issue at my store, I have found a solution so my staff does not have to retreive my business calls. I offer many pricepoints and this year I have paid extra attention to prices . I sell many brands which are very recognizable. A few examples are Free People, Lucky Brand, Max Studio, Kenzie, French Connection, JW Johnny Was, Red Engine, Hype, Sweetees and many more. I have real leather products and fake for vegan customers. I have changed the signs on the furniture and these pieces are FOR SALE. I welcome any personal emails or phone calls regarding any concerns.
Centrally located women's clothing and accessory boutique has comfortable chairs and couches, allowing for ample time to shop without being rushed by restless tag-alongs. – Tucked in the 26 Doors shopping center, Adelante has a wide selection of bags, shoes, jewelry and clothing for women. Fresh flowers sit in a vase on top of a central glass case that is filled with jewelry to match any outfit. Racks of tops, dresses and jeans are scattered throughout the store. Spacious dressing rooms and multiple mirrors let you strut your stuff to find the right outfit. They also sell candles to accent any room in the house.
Fantastic Austin boutique that won't entirely empty your wallet - Great Value! – We just moved to town and I had no idea where the fun stores to shop for myself would be. I stumbled across Adelante and this is an awesome boutique. Lots of colors and styles to choose from and all the jewelry and shoes to go along with. The store is nicely layed out with lots of light, roomy dressing rooms and racks that are easy to browse through. I loved that the selection ranged from items suitable for going out on the town with your girlfriends/hubby to a nice upscale evening. They will definitely see me there again!
high quality fashion for the woman (or girl) who likes to stand out in a crowd... – adelante is by far my favorite boutique in town
amazing fabrics, prints, design, and unique clothing to fit any age, lifestyle, and taste
prices range to fit whatever my budget is at the time
staff is friendly and more than willing to help you put together a fabulous outfit...just ask
atmosphere is laidback and soooo much to look at and try on (great gifts, too)
every time i step out in an adelante number, i get tonz of compliments, and i look HOT!
A Gem! Best Botique in Town. – I just moved to Austin from San Diego, and stopped in for a look around at Adelante. I found the best dress for a dinner party, and one of the nice sales ladies even suggested some shoes that go perfectly. It's a great place to shop with lots of variety in styles and prices! Highly Recommended!
Disappointed – Watch out for the very rude sales people and the most ridiculous return policy! I've spent thousands of dollars in this store and went to return two items (for store credit only mind you) and was told I was a few days outside the 14 days required, sorry! The discourteous sales clerk offered no recourse and gladly watched me walk out. I was flabbergasted! What happend to "the customer is always right"? The clothes quality and lack of respect do not warrant business in this establishment ladies. Sorry Adelante, seek new help and change your return policy!
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