Austin >Health & Medical Services >
Doctors >Urology Specialists of Austin
3100 Red River St, Austin, TX | Directions 7870530.290669 -97.727899
Neighborhoods: Hancock, Central Austin
Dr Singh - AWESOME Doctor!! – I discovered I had kidney cancer during an unrelated - unexpected - otherwise healthy encounter with the hospital. Dr. Singh was called in (St. Davids) and was VERY thorough in explaining the options, the probabilities and the known facts around my situation.
I found the Doctor to be VERY professional, VERY knowledgeable, and personable. I would recommend this Doctor to anyone.
I have made two trips to his (and others in the group) office on Red River. The office is a bit dated, but I would definitely go back. I found Dr. Singh's nurse pleasant as well as the rest of the staff. I must say if I had read the other reviews on this site I may have been dissuaded, but now I am so glad that he is treating me. I can look past a dated office for his excellent care and treatment. Dan Perry - Buda
Not The Same – Since becoming an 18 doctor outfit(formerly 4), the Red River office of Urology Austin has gone downhill(don't know about any other location). Staff has to ask me why I'm there(I have an appointment, kind of hope they would know that), a medication was listed in my records that I've never been prescribed, disappearing specimens, staff is less friendly(maybe they don't like the changes either)-and it's pay before seeing the doc now. I was feeling like a stepchild, but it looks like others have had similar experiences. Can't fault the actual medical treatment, but it looks like the place is sincerely after the dollar.
Awful experience – I was seen by Dr. Horan. He was hurried and disinterested. I had to come back for a cystoscopy. The procedure was painful and he was indifferent to the pain he was causing. The office was dirty, the equipment was as old as the building, and the wait was long.
Wasted Time, Insurance claims, and bad attitude – I was sent to Dr. McClelland and Urology Specialists of Austin for a checkup on something that turned out to be routine. The first visit was extremely difficult with a long wait, but I had not met the doctor and I understand that sometimes schedules get away from them throughout a day. The second visit was to cover the results of this test. Again, understandable, but unfortunately I had to wait almost 2 hours for the pleasure. The signs by the front desk indicate various penalties for late arrival, but when the doctor was running two hours late, no phone call to reschedule was made. The third visit was a follow up 6 months later and consisted of a 45 minute wait , a 90 second conversation with the doctor and a referal to an imaging center; something that could have been done over the phone. The follow up on that test was done over the phone at my insistance rather than the office visit they wanted. This last time was the final straw. Again, a 45 minute to one hour wait followed by 90 seconds for the referral. It has been over a week since my test and still no call with the results. I called a few moments ago and was treated as a burden. It must be nice to have too many patients. I'll do my part, once I get my results, and take my business elsewhere.
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