Austin >Veterinary Services > Spangler Animal Clinic
5916 N Lamar Blvd, Austin, TX | Directions 78752-441030.328493 -97.725172
Monday 7:00 AM - 6:00 PM ; Tuesday 7:00 AM - 6:00 PM ; Wednesday 7:00 AM - 12:00 PM ; Thursday 7:00 AM - 6:00 PM ; Friday 7:00 AM - 6:00 PM ; Saturday 7:00 AM - 12:00 PM
Neighborhoods: Brentwood - Highland, Highland
Unprofessional Treatment – After 15+ years and 4 pets we have been denied vet services from Dr Spangler. Yes, we were told to take our geriatric pets elsewhere. Why? Because finally after years of feeling gouged for the cost of unneeded services and inflated medicine markups, we questioned the bill. This was our first and last time to question the bill. Hopefully this is the last time we will be gouged for a $24 bottle of Kaopectate for humans that retailed for $5.
The product K-Pec is a compounded drug that is used to treat vomiting & diarrhea. Many complaints & praise from this client. Complaints in front of other clients. You can't make everyone happy. Felt it was best it they found a DVM that could please them.
Experience is where you get the best vet care – Dr. Spangler and his clinic is where you can feel comfortable knowing his years of experience will give you and your pets the best vet care in Austin. Old school yes, and you know you aren't getting charged for a fancy office. It is all about your pet and you getting the best care and knowledge you need to be a great pet parent.
Thank you Spangler Clinic for being the great Austin original Vet Care Clinic for so many years.
Great Relationship for over 20 Years – My husband and I have been using Spangler Animal clinic for over 20 years, and we are so glad to have this clinic available. Dr. Spangler and staff have always been courteous and professional- caring both for and about our pets - and caring about us. We always know what our options are for our pets, for us, and the cost. On the funny side, Dr. Spangler would always advise about the anticipated pet life expectancy, to prepare us for making choices. However, our pets always seemed to hang around longer! so, he would say, "the average life expectancy for a cat is 15 years -- BUT in your case, it will probably be longer!" And it was - 19 and 21, with excellent care!
Best vet in Austin - Spanlger Animal Clinic – Sam runs an old school style vet. You can talk to him and his staff, versus most vets where you never meet the person working on your pet.
Try again – Well, i gave Spangler animal clinic a call to set an appointment, and ask a few questions. The woman I spoke with was over the top - rude, and seemed to have very little knowledge of the field. The women i spoke with said that she would have someone call back. i never received a call back, and when i decided to call back there were still no answers for me. I could have spent the day having my pet treated instead i wasted 6 hours with the clueless, run around staff at spangler. So disappointed.
No excuse. I should have been on top of this. I apologize that I was not. I had hired a new receptionist. Obviously, I was not watching as closely as I should have. I am so sorry for the treatment that this client was given or not given. I hold myself totally responsible. Nan, Practice Manager
great old school vet – if you want a good vet, who will give a good and complete exam of your pet, go to this vet.
if you want someone who has had years of service to the community, go to this vet.
if you want someone who will not over charge you with useless tests, go to this vet.
the man is straight forward with no bullsh!t. I highly recommend him. not too expensive and will not over charge. again, old school with years and years of experience.
saying all of that if you are one of those folks that need their pet to pampered, coddled and babied, then this is not the vet for you. go somewhere else
thumbs down – The doctor has little to no interaction with clients. During the course of a 4-visit, $650 pet experience, I never spoke with or saw the doctor. Interactions were limited to front desk and nurse-- bad communication skills. Rude and uninformed vet tech flew into a Jerry Springer-style angry tantrum when I was upset by a significant error they made. The whole operation is something out of 1973. Poorly run. Over-priced. Aloof doctor. They push for patients to buy meds from them and are difficult when it comes to using on-line pharmacies. Despite having prescribed a medicine for my dog, the doctor refused to fill on-line prescription.
Best vet in Austin – I moved away from Austin two years ago-and the worst part about leaving was saying goodbye to Dr. Spangler and his team at Spangler Animal Clinic. I love my animals more than words can express, and when I came very close to losing one of them a few years ago (due to kidney failure) I was completely devastated. It was Dr. Spangler who worked a miracle and brought my Mr. Django to a full recovery.
I consider myself one of the luckiest people to have met and trusted Dr.Spangler with all my pets. I know they are healthy and happy because they received such great care at every stage of their lives-thus far. My new vet gave them all a great bill of health including Django. Thank you Dr.Spangler and your team for doing such a great job!
Nothing but good to me & my pets – Dr. Spangler, Nan, and his staff have always been professional with me and my pets. They were there for my first little one from the beginning to the end 13-1/2 years later. 1/2 year later much to my surprise, I fell hard for another miniature schnauzer and there was no question who her vet would be.
Ho-hum – In my opinion, there is a serious lack of communication at Spangler Animal Clinic. I dropped my cat off one morning for his shots and the lady at the front desk was friendly enough and assured me the vet would give him a full exam as well as his needed vaccines. I went back to pick him up a couple of hours later. When I arrived, the lady at the front desk (the same lady who helped me 2 hours before) had no idea who I was or what was going on. She handed over my cat, mentioned nothing about how the exam went or any results from it, ran my credit card, and told me my cat ?is good til next year? (A friend went with me to pick up the cat and heard her say the same thing.) A week later I got a postcard from Spangler letting me know my cat is due for another series of shots already. I tried calling about this around noon the following weekday, but was informed that ?the person who handles this has already left for the day.? After a few phone calls back to the clinic, I finally reached the woman who possessed the ability to pull my cat?s file and she informed me that my cat is now due 4 shots! When I questioned why I was told earlier he would not require any vaccines until next year, she could not answer. I?m taking him somewhere else for those shots and will not return to Spangler. While I cannot directly comment on the quality of veterinary care since no one spoke to me, the lack of communication I experienced just left me frustrated. No one seems to know what?s going on there.
Once again, I dropped the ball on this one. I was not aware of the conversation telling the client that he would not have to bring the pet back for more vaccs. This was a new receptionist. No excuse. The client was not told what I had told the receptionist to tell him. I apologize. Nan, Practice Manager.
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