Austin >Women's Clothing > Belle Saison Bridal
2700 W Anderson Ln Ste 105, Austin, TX | Directions 7875730.358852 -97.733987
Mon/Thurs: 11am-7pm Weds/Fri/Sat: 10am-6pm Sun: 12pm-4pm
Neighborhoods: North Shoal Creek
Elizabeth rocks! – From the moment we bought our first bridesmaid dress to the moment I was not able to find a wedding dress for me, I can only say great things about this store.
Elizabeth was the most professional, friendly and helpful person ever. She was so attentive every time I came in. In fact, everyone of the sales people there seemed so happy and eager to help.
Even though I was not able to find "my dress", I highly recommend this store to anyone looking for personal, reliable service.
I will return and recommend this store!
GREAT experience – the ladies working belle saison really have a keen taste in style, but they also really worked well with my budget and are super down to earth. They seemed to very quickly understand the type of dress I wanted to purchase.
I recommend any bride to hit these ladies up for bridesmaid dresses (and I'm sure bridal gowns but sadly I didn't know about them then)
THIS WAS TERRIBLE..BUYERS BEWARE – Brides beware, DO NOT USE THIS PLACE!!! I live in Houston, and I was told they carried a specific Maggie Sottero dress in my size so that I could see it on before buying it. So after driving 3-4 hrs to get there, I find out they don't have the dress, but said I could look at their other Lace dresses, which were all in size 8!! I wear a size 16 in wedding dresses so needless to say I couldn't get most of the samples on my body. Finally the sales lady, Kim, disclosed that they have dresses in my size. Every dress she picked was the opposite of what I wanted, but she kept trying to put veils on me and wouldn't listen to me at all.
I ended up choosing a dress that was the TOTAL opposite of my original vision because she had me convinced that my vision looks terrible on my body type. They only looked terrible because they were 10 sizes too small!!!! I spent almost $1000 on my dress, even with the package discount on accessories AND an additional discount on my dress.
The sales lady kept trying to convince me to order a size up so it would qualify to charge me more for a bigger size, when the size I tried on fit perfectly. I finally convinced her I was comfortable with ordering the size I tried on. I thought about purchasing some accessories while I was there, but they were closing. I looked at the price of my veil before taking it off and going to the price counter, (it was $220--which is STILL really high). I told the lady I wanted to get my dress and veil that day. When she told me a price that was way more than I expected, she said, "oh the veil is $330, WITH THE DISCOUNT" I was in shock so I looked over the print out of prices. She put the veil in for $330, charged me $10 for the dress bag, AND they had the nerve to charge me $20 to ship the dress to the store from their warehouse! How are they going to charge you more for purchasing one of THEIR dresses that THEY don't keep in the store? How irritating. I didn't purchase the veil that day, thank God. So she said she would call me when it came in, and she did, a few weeks later. So I drove all the way back out to the store to pick up my dress, it fit perfectly.
I decided to pick out the free accessories that my package included because I didn't want to go back to Austin, AGAIN. I picked out the shoes, and a head piece. I got to the counter to finalize the order and the sales lady looked at me and said that I had to pay over $65. I got angry, and she was sure to let me know that the package includes shoes up to $60,( there wasn't a damn pair of shoes in there for less than $60, including the flip flops.), so I owed almost $20 for the rest of the shoes and not only that but they were going to charge me ANOTHER $20 shipping charge AND a $20 charge to dye the shoes!!!! I didn't have them dye the shoes, I will dye the damn things myself. I was incredulous. I didn't know what to say. And the sales lady had the nerve to say, "oh well, we're putting the shoes and the headpiece in the same box so we're only charging you one shipping charge."
And I had to fight to have them ship the accessories to my house for the shipping charge that I WAS PAYING. At no time had they ever mentioned I could have my dress shipped to my house to avoid the cost of a second trip, (gas, food,hotel,etc)
At this point I was ready to leave the dress in the store and dispute the charge with my bank to get the money back for the dress. Price gouging galore. This store is NOT one that I would recommend to ANY bride that's hoping for a good experience. I am now searching to locate the dress I originally dreamed of wearing in my size to get a better idea of if I want to keep this one.
Love this place – I called and set up an appointment back in Feb of 2009 to pick out bridesmaids dresses with my girls....Kim has been helping me since day one and she is great....the other girls there were so helpful when I needed help with anything. Kim helped me and my girls pick the perfect dress for my wedding. My wedding dress came in early this month, and it came in before the due date. I only have good things to say about this bridal salon....and Kim she was super great....she helped me pick my wedding dress...and then at that I couldn't even try the dress on because the display was too small...I went off of me just loving the way that dress looked off of the rack...and I am glad that I picked it. When it came in this month (October) I tried it on....and I am so happy I picked....my experience at Belle Saison Bridal has been nothing but good and great thus far....thanks Kim.
Highly Recommend!! – Belle Saison Bridal is AMAZING!! I highly recommend them to any bride out there. I called to set up an appointment and liked them from then on.
Elizabeth was absolutely wonderful, she listened to what I wanted and she was very helpful. I bought my wedding dress, shoes, vail, head piece, jewlery, under garments and invitations from Belle Saison Bridal. Everything arrived as scheduled (some coming in early) and everything was in excellent condition.
I absolutely LOVE my wedding dress, it is exactly what I wanted. I had been to many other bridal stores and this one is by far the best there is.
Liar, Liar!!! – I went in and bought a very dirty dress off the store floor room. It was my dream dress but I had to have it altered many sizes down. The saleswoman, Kim was doing everything in her power to sell me the dress including saying there was someone coming in that afternoon to buy the exact same dress. I kept commenting on how filthy it was and she said over and over again that they would take care of the cleaning. Well, what do you know...when I came back to bring it in today they said, they never said that and I'm left with the $85 fee of having it cleaned. We even got the owner to come out and she said no one would have ever said they would clean it for free. Kim was just trying as hard as she could to make her commission. Very very sad!!
Really great selection - RIGHT color! – I did not choose my dress here (although they had many great items) but, I had my bridesmaids dresses chosen here. I really loved that they had so many dresses to choose from. I have a pretty hard color in my wedding that I could not find any dresses in. They carried the DaVinci brand (which I hadn't heard of or seen). DaVinci had THE color that I needed.
I also loved that they had an online order form. I have many bridesmaids that are out of town or even out of state. This gave them a way to get their measurements from another seamstress and enter their information on the form and pay for it online without coming to the store. It would not be possible as one of my BMs is from Montana!
Great place! – I ordered my wedding dress through Belle Saison and it was a complete joy! Jennifer was my consultant and she was extremely helpful each time I went in. She knew what type of dress would look good on me and catered to what I wanted. My dress was supposed to take up to three months but when they called with my ship date they informed me it would be in within two weeks. I loved the service and would reccomend this place to anyone looking for a hassle free wedding gown purchase!
Great experience! – So, I went for my first look-see to find a gown for my wedding. Not having done this before, I had no idea that bridal stores are closed on Mondays and that you need an appointment to "walk in the door". After checking out another shop that was open and told me (very rudely) that I could "look" at dresses but not try them on without an appointment. After being followed around and hounded while I was "looking" which made me wonder WHY I couldn't try anything since this sales person obviously had nothing better to do than follow me around, I was ready to call it a day!
My friend suggested we try a bridal shop that she had seen near highland mall, didn't even know the name but thought it was worth a try. We walked into Belle Saison and were pleasantly greeted, due to my previous experience, I immediately blurted out "I'm sorry, I don't have an appointment". The clerk laughed and said "no problem, we are busy today (It was the Mon. after Christmas) but look around and if you find something we'll make room for you to try it on."
I found a few to try on and asked for a room and without pomp and circumstance, was given a fitting room hassle free and found the dress. In fact, I found two! One for the wedding and one for the reception!
It is frustrating that they only offer one size to try but believe me, I asked friends and the other snotty bridal shop and was told that is the norm. It would be impossible for them to carry all sizes with the amount of dresses they carry. For sample sizes it's usually a 4-6 and for regular gowns I believe it's a twelve which in terms of wedding gowns is a 8-10.
Overall I would recommend Belle Saison to others and my friend who was with me, was so impressed with the price and the no hassle shopping that she will be going back soon hopefully to pick out her own gown!"
Third Dress is a CHARM!!!! – I went to Belle Saison on Thursday Jan 8 at about 2pm. I went because I found a dress on the knot and it stated the only retailer that carried Jacqueline Exclusive was Belle Saison. As soon as I walked in I was greeted by Elizabeth. They politely asked me what I was looking for and I said "Tulle." They directed me to the tulle and let me be.
After looking through the Tulle selection, I approached them to inquire about ordering the dress I saw on theknot. They explained the process of ordering and made it clear to me that if I ordered it, it was mine. Being a little hesitant I asked them if they had any dresses there that would be similar to the one I wanted to order. We walked the tulle selection and didnt see anything. THEN Elizabeth suggested we look in the "Prom" room.
Right away I saw a dress that I wanted to try on. I asked her if I could try it on and she was more than happy to let me. It was a Maggie Sottero gown and just gorgeous! Elizabeth helped me get dressed from top to bottom: lacing the corsett, slipping my heels on, etc. She was just absolutely great! And the dress fit perfect!
Elizabeth listened to me, was joking with me, and was just very personable. She really made me feel like she was one of MY bridesmaids that had came with me :) She gave me the phone number of a seamstress to contact for cheap, but great work. She even provided me with email, phone number, and directions for the Antique Mall, so I could buy a brooch to adorn my new dress. Elizabeth just completely went ABOVE AND BEYOND!!!
Elizabeth explained because it was a "floor model" i would be getting an extra 20% off. Now I'm not sure if Maggie dropped the price of this dress so low or Belle Saison did, but I got a STEAL!!!
I had a great experience shopping at Belle Saison and walked away a VERY HAPPY BRIDE :)
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