Austin >Jewelry & Watches >
Jewelry >Benold's Jewelers
2900 W Anderson Ln, Austin, TX | Directions 7875730.358807 -97.736218
Great Service! – I had a wonderful experience at Benold's. I took in a set of sterling silver earrings that had broken (extremely tiny chains that had managed to unhook, and really didn't think they could be saved) and asked Jewelry Repair if they would be able to fix them. The lady took them to the back, and about 10 minutes later came to the front with them fixed! When I asked the fee, she said not to worry about it, it was on them! The customer service at Benold's is wonderful, and they had some pretty amazing pieces as well! Would definitely recommend.
Thanks JuneGem (would that be a pearl?) Some repairs are just quick and easy for our two on-premises jewelers and if we can get it done right then and there, we will get it done....right then and there! Happy New Year and we wish you healthy and prosperous adventures for 2012.
Superb Service – I have had a very positive experience with Benold's. Even on short notice they are responsive.
What we know for sure is this: Some of the best things in life happen on short notice. Benold's always wants to share in the best things. It is always our pleasure to facilitate happy beginings! Enjoy Italy!!
Wonderful Service and Quality – My fiance and I had a wonderful experience with Benold's. From the first day he entered the store, Maria patiently walked him through every step of the engagement ring process. She sat and talked with him on numerous visits while trying to decide on "the one".
Even after he bought the ring and proposed, Maria continued to show us kindness and perfect customer service in answering all of our questions and concerns. She always listened and responded to our preferences and needs and helped us know for sure we made the right choice! Thanks to Benold's and Maria for making this process such a wonderful experience! It feels great to be able to look back on the ring buying process with such fondness. Highly recommended!
Thank you...and Maria says "Thank you". We wish you both the very best! And remember, the service and attention continues.
Excellent Customer Service and Quality – I know I'm only echoing what others have said, but I am moved to add my review due to the fact that I was (and continue to be) blown away by the outstanding service at Benold's. My fiance and I, like others, shopped around for our engagement ring at various stores. When we came to Benold's, we were greeted by a very patient jewelry expert (Halle) who gladly showed us every ring we wanted to see. She never diverted her attention from us. During the "let's think about it" period, she fielded SEVERAL phone calls from both of us about our options, customization, diamond center-stone advice, etc. I was amazed at how helpful and how much time she spent with us...and how incredibly knowledgable she was! I flip flopped back and forth on some decisions, and she patiently held my hand through the process. I figured she just wanted her commission, but lo and behold AFTER the purchase she was equally as attentive. My ring had a small defect (the fault of the supplier), and she immediately facilitated the repair. Even now she remains committed to ensuring our satisfaction (I just received another call from Halle making sure the repaired ring was perfect).
Shop around before going to Benold's...just so you can really appreciate how well you're about to be treated!
Actually, we appreciate you! We appreciate your trust. We appreciate your confidence in us. And when we need to step up to the plate to ensure your satisfaction with our products and our service, we appriciate your willingness to allow us to do so. Happy engagement!!
Amazing Things.... – First I would like to say that me and the Fiance went shopping at a few other stores for our wedding bands before we tried Benolds. Too many pushy sales reps at the other stores and really just so rude,trying to sell us just whatever they wanted.Not what we were looking for! Not at Benolds! We were greeted with smiles,asked how we were doing and if there was anything they could help us find. No pushy sales person just Milton. Milton helped us pick out the most beautiful,amazing and so very unique wedding rings. They have lots to choose from but with a lil help and time with Milton we were able to walk out of his store so amazed and happy with the service that was given. We were so happy with the service that we invited Mr. Milton to our wedding! Outstanding! I will refer Benolds for Best service,unique jewels and a very family oriented store. Thx again Mr.Milton and staff for all the time that you guys spent with us for our special day:}
F@n7a5t1c!!! – Got a certain ring from this place, it's beautiful, everyone was such a wonderful help =D I totally suggest checking it out.
Hope your Certain Ring did the trick!
Great Service and Beautiful Jewelry! – I bought my fiance's engagement ring here. I must have shopped a dozen other stores, several online and several here in Austin (some very established ones). The thing that set Benold's apart was that they actually paid attention to what I had budgeted and the specific type of ring that I was looking for.
Every other store that I physically visited tried to upsell me, no matter what I told them I wanted to spend. I was very discouraged until I met with Patty at Benold's. She was delightful to deal with and understood that I did not want to blow my budget.
We ended up with a beautiful ring that grabs compliments left and right.
Thank you Benolds.
Thank you, dkkjn! Patti has been with Benold's Jewelers since she was a DE student in Highschool. That's been since 1967. She takes great pride in taking time to listen to her clients, get to know them, and establish exactly what is needed to help her customers create the perfect ring. We are thrilled that you were able to find success here at Benold's!
Benold's is truly an Austin gem – My wife and I will have been married 10 years in May and I can still remember walking into Benold's for the first time all those many years ago. That day I was treated like an old lost friend and each time I go in I feel the same warm welcome. While I have been shopping with Patty since that first day, my wife's family has been shopping with Benold's for three generations. It is their exceptional customer service and truly caring nature that has kept us all coming back. Whenever someone I know is looking for something special, I will never hesitate to send them to Benold's. When you go, ask for Patty! Although everyone there is wonderful and will take care of your every need, I will always have a soft spot for her. Every time I visit, we sit down and she helps me decide what to get my wonderful wife. In short, if you are in the market for jewelry, look no further than Benold's.
Frank: To tell you the truth, Patti loves you and your family. She has indeed been helping your familly for over 30 years. She knows each and every one of you and is always excited to see each of you. That is what is special about having a FAMILY jeweler. Benold's has been in Austin for decades and when we say we treat you like our own family, that is exactly what we mean. Thank you, Frank. Just know that Patti will continue to give you and everyone she deals with the same dedicated and warm service that people have come to expect from Benold's Jewelers.
Benolds puts Sparkle in my life – If you are looking for a jewelry store that gives you fabulous service, great prices and continued value then you must shop at Benolds. From the first moment I walked in the door they made me feel like part of the family. Other jewelry stores make you feel like another number and you really don't trust that you are getting a good deal. Not at Benolds! The service is remarkable, the quality is breathtaking and the value is right on the mark. It gets better. We bought our wedding rings over 5 years ago and they always welcome us back for free cleanings and repairs/recommendations on how to give our beautiful jewelry a long lasting and gorgeous sparkle. There is no pressure to buy (which is why we chose Benolds) and you can walk in anytime and feel comfortable to see familiar faces and helpful answers. They are our jewelers for life! If you haven't been to their store you are missing out.
Thank you so much for your remarks You are indeed part of our "family". Not only is finding the right piece of jewelry for you important to us, keeping that jewelry beautiful and maintained is a life-long labor of love for us! Keep on Sparkling!
Austin's best Jewelry Store – The first day my future fiance and I went to Benold's we experienced the most helpful customer service by Maria. She assisted us with the ring selection of our dreams and had it expedited with a deadline of two weeks. The day I came to pick up the ring(the day before my trip to mexico, which is part of the proposal) I experienced trouble with my credit card. Benold's without hesitation assisted me with my credit card delima and I was able to carry on with my proposal plans. Benold's is like no other jewelry store, it's one of a kind!
We wouldn't let a little thing like a credit card stand in the way of the best day in a young man's life! Thanks again.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Benold's Jewelers on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.