Austin >Food & Dining > Manuel's Great Hills
10201 Jollyville Rd, Austin, TX | Directions 7875930.396783 -97.749423
Fri-Sat: 11am-11pm, Sun: 10am-3pm, 11am-10pm, Mon-Thu: 11am-10pm
DISGUSTING SLOP – Sorry, but this is not even close to decent mexican food. I had the enchilada suizas which were not even edible. My daughter had the guacamole tostadoes....only had black beans from a can and lettuce. Where was the guacamole?.... Should have went to taco cabana....better food at a better price with a little flavor....Please if anyone reads this save your money. People talk about what great drinks this place has.....well they have tp be drunk so they dont have to taste how crappy the food is......
Worst Service in Austin! – Ah, Manuel's -- a neighborhood restaurant in my neighborhood that is not so neighborly. The food is not terrible, but at these prices the service is what knocks it down to one star. After many, many visits all I can conclude is that the general manager is either a Mormon or generally opposed to alcohol, as the wait staff appear to be instructed to not oblige patrons' desire to consume alcohol. As noted in other reviews below, you have to either hunt down the wait staff to get a drink or seek out the bar on your own. Ten to thirty minutes between visits to your table is not uncommon.
Worse still, the GM recently had us cut off after five Mimosas at a Sunday brunch, which is probably the most insulting experience I've ever had in a restaurant. It was largely laughable since the entire party was comprised of men who can throw back a six pack and not even flinch. The bartender informed us that it we were being cut off by the GM and it was fairly common when people are "drinking during the day."
The food is inconsistent, but decent. Nonetheless, I'd steer clear. The wait staff is intolerable and the GM may just decide you've had enough. The guy is either a prohibitionist or a moralist. Either way, I won't be revisiting my neighborhood Manuel's any time soon...
Best margaritas, fabulous happy hour – This place has the best margaritas I've ever had (house rita on the rocks with salt).
Also, they have happy hour every day from 4-6, when all appetizers are half price (in addition to drink discounts). Three apps between two people is a meal. So great food, great drinks, and a good price.
If you do want something off of their regular dinner menu, nothing on it has ever disappointed - the Relleno del Mar is an exceptional treat.
Pricey...yet dissastifying – the food was just ok. I had two small tostadas for $10.50. The best I can say was the lettuce was beautiful. We received our check, paid the bill, left cash for a tip. When I checked my bank account later, I found out they had added a tip without our agreeing to it. i would not go back to Manuel's nor would I recommend it to anyone else. VERY overpriced for the food.
LOVE IT! – I freakin' love this place! The drinks rock, the food is delicious, the servers are a hoot and the patio is kickin'! If you haven't tried this place, check it out. It's right next door to the movie theater so you can stop by after seeing a movie or to have dinner beforehand.
Best happy hour in Austin – Manuel's has happy hour from 4 to 6 every day! The appetizers are 1/2 price and they aren't smaller portions than what they regularly serve! It's the best deal ever! I can't believe that anyone would go anywhere else. My friends and I are making it our regular Friday happy hour spot.
WORST OWNERS TO WORK FOR!!!!!!!!!!
Please be extremely careful when reading the reviews for Manuels. The owners under the threat of termination have instructed each server to write a positive review in order to increase sales. First of all Jennifer, who just happened to marry the original owner Greg, is in charge of the marketing department. Enough said!!!!!!! It's obvious to anyone who has come in contact with her that she's not exactly the sharpest tool in shed. Actually, her IQ probably isn't greater than a peanut. The owners Jennifer and Greg, and their two sidekicks, treat their employees and in-house management in a manner that can only be described as being "horrible". The owners constantly dress-down their employees and management in front of customers and have instructed staff to cut costs by demanding that chips be re-used; meaning taking a full basket of chips from one table when the customer has left and placing it on the table of a new customer. This also includes the salsa. This is just to give you an idea of how far the owners have gone to save money with little or no regards to the well-being of their customers......................!
Staff is 1) rude and 2) not-organized – I have been to Manuels many times. Until last time. The staff is 1) rude and 2) not-organized. Not only I made reservations which they didn't have when I arrived but the lady hostess (long hair good looking mexican in her 30-40s) was extremely, extremely rude when she took us to the table. Not the kind of treatment we were looking for. So, 1 minute after seating, we stood up and left. I hesitated but told the manager who tried to "buy me". Screw that. It is not about money, it is about the experience you stupid.
best cucumber matrinies – I went to manuels at the arboritum and i tryed the best mexican cucumber martini in the world the waiter was very attentive and sugested for me to get the relleno with seafood in it and it was amazing after that we tryed the flan and it was absolutly the best flan I ever had this is going to be my favorite mexican restaurant for now on
Best Seafood and Shrimp Dishes!!! – My husband and I shared a night out last Sunday and our dinner experience was incredible. The atmosphere was so nice and not too crowded for a Sunday night. Our waiter, Mike, suggested two jumpo shrimp dishes and we both tried them. Immediately, my husband and I fell in love with the sauces and mouth watering flavor. Then Mike suggested a dessert wine and the chocolate bread pudding...this was too good to be true.
It's truly and experience you have to try for yourself! Oh, and ask for Mike...best recommendations in town!!!
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