Oakland >Jewelry & Watches >
Jewelry >Pave Fine Jewelry Design
5496 College Ave, Oakland, CA | Directions 9461837.842349 -122.251577
A HOLIDAY DISASTER!!!! – I came to Pave after browsing through some of their designs on the internet, which I must say were highly impressive. I found the salesperson (Sonja) to be quite courteous and helpful she assisted me in selecting a nice eternity ring for my wife's Christmas present. After being handed the gift-wrapped package and my receipt for the purchase, however, I found the experience to slide downhill. At that point, Sonja informed me that resizing the ring might incur some added cost because the price of gold has risen so much. I asked for an estimate and she indicated she would provide it during the sizing process.
I returned after Xmas with my wife to have the ring sized. Sonja indicated that she would call with the estimate. She did on Monday, informing me that resizing for a $1200 ring would COST AN ADDITIONAL $1200!!!! No markup in gold price could account for an added $1200 to add a few mm of length to a ring of that thickness. Sonja indicated that Pave would share the added cost with me, bringing it down to a mere $600. After consulting with my wife, we decided to pull the plug on that purchase and are now in the process of locating a more reputable establishment. I must say that Sonja's actions spoiled a nice Xmas surprise.
gorgeous jewelry selection & honest, skilled repair – Michael repaired my wedding band for me with great skill and at a very fair price. Their jewelry selection is absolutely gorgeous and impressive, and initially somewhat surprising considering the unassuming store front. Everyone there is friendly and helpful. They even let me try on a few rings that I was drooling over so now I have a wish list to give to my husband... My ring now looks great and everyone there was so sweet, I had to write to let people know and say thank you! This is the real deal; not a factory filled with lots of stuff and pushy salespeople.
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