Berkeley Shoe & Luggage Repair (Reported Closed)

Doesn't Recommend

tishberlin

Joined 4 years ago

Don't use this service. The owner didn't understand the first date for pick up, so it wasn't ready when I arrived the first time. When I came back the next day he was 40 minutes late opening his store, and the suitcase zipper repair was unacceptable. I'll be surprised if it makes it through one trip. He refused to give me my money back (I had pre-paid), and grabbed the suitcase when I asked for the pick-up tag since I had no receipt. He refused to give me the suitcase back until I tendered the pick-up tag, then I had to insist on a receipt. I would never go back here and can't understand how he is still in business.

Recommends

JohnQ118

Joined 5 years ago

Great Service - custom on-the-spot repair. This small shop saved my laptop rollaboard case by installing a new leather handle when the original one failed and broke. The work was done while-I-waited and was quick. Several styles of replacement handgrip were offered to me to choose between. The price was reasonable. The work was first-rate and the repair strong for this custom on-the-spot job. From glancing around the shop he has many suitcase repair parts in stock.

RECOMMENDED.

Recommends

Contributor

Joined 10 years ago

Editorial Review. Specializing in expert leather and luggage repairs by professional staff.