3505 S 8400 W, Magna, UT | Directions 8404440.696076 -112.092568
My issue is as follows. Over 9 years ago I declared bankruptcy with little choice of my own in the matter. I had co-signed for a car with my ex thru Cyprus Credit union. He then declared bankruptcy and the car was taken. Having no car and Cyprus comming back at me for the money with a son to raise on my own, I had little choice. Since that time I have had a bank account with them, a car loan with my ex husband and currently a signature loan in my own name. I called recently about aquiring another loan. I was informed that not only was I not eligable for a loan, I should not have even been given a loan at all let alone a bank account with them. I understand this was their policy and that is fine. The part I take issue with is that even though I paid my car loan off early, my signature loan on time and I have been a good customer for several years, Rose in the loan department informed me that it was a mistake. To rectify this mistake, every single employee over the last 6-7 years that had a hand in those decisions will now be given displinary action for allowing me that second chance. I cannot abide that even though I have proven I was worth the risk through my good history with this credit union and they have lined their pockets with my money, they would punish their own employees for issuing second chances.
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