Midvale >Food Stores > Smith's Food & Drug Ctr
980 Fort Union Blvd, Midvale, UT | Directions 8404740.622195 -111.864266
Mon. - Sat. 9am - 10pm;Sun. 10am - 4pm
I was treated like an animal at the Midvale pharmacy today. I did not have enough money to pay for my entire prescription until tomorrow so i ask to buy a couple of pills to get me by. I was told no! I called the manager when i got back to work and felt like a beggar...begging for a pill. She the almighty god said I could buy a couple til tomorrow. Heck with that! I transferred my prescriptions to Walgreens and I will have to go without my meds tonight but I will not be treated like that. I wrote the following to them and to corporate......Honestly, after you treated me like you did this afternoon (a long time customer) I have decided to change pharmacies and to tell everyone I know that you do not care for your customers and they could die for all you care. No compassion, no nothing! It is all about the corporate greed and the misery you inflict upon the human race with your control. No wonder people use illegal drugs and other measures, you act like gods to grant the slaves their medicine as you deem fit. Absolutely, no compassion or kindness for your fellow human beings. Shame on you!!!!! Perhaps one day you will experience the kind of pain that drives you mad and you can see for yourself the uncaring, absolutely no empathy, just go away and die attitude of the world we live in. Furthermore, reporting you to corporate and I will not shop at you store anymore and I spend a lot of money with my company and personally. Maybe, just a small drop in the bucket but I will spread the word how callous and mean your pharmacy is.
Slow as Molasses in January – I have been so frustrated with this Smith's on several different occasions. The customer service is ridiculously slow. I see employees standing around doing nothing but would not blink an eye if they see someone standing at customer service waiting to be helped. While the "do-it'yourself" lanes can be convenient to some, it is not for me and I think it's crazy that they have only 2 at most 3 cashier's lanes open. I'd go to another Smiths but this is the closest and I like their prices but this store sometimes makes me so mad I end up going to Albertson's to boycott their lack of service.
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