Sandy >Automotive Repair > Shine Collision Repair
8555 S 700 W, Sandy, UT | Directions 8407040.595216 -111.909003
M-F 8:00am - 5:00pm
Dishonest and Horrible to work with! Do not take your vehicle to Shine as they will continue to bill you, even after you have paid! Either the accounting and bookkeeping at Shine are horrible at their jobs, or Shine's owners are con artists!
We had our vehicle repaired by Shine, paid our owed deductible, and then got a bill for $250 more 6 months later. Their letter states that they performed an "internal audit [and] discovered that the amount of $250.00 is still owed." Of course at this point, the insurance was not willing to pay for their mistake, so they turned on me.
In working with Bonnie in their customer service department, I was warned that the amount would be sent to collections and that my credit would be negatively affected if I did not pay promptly.
Bonnie told me that it was their mistake, but that I was responsible to solve it. They were not willing to fix their mistake, and I cannot believe how dishonest and horrible they have been to work with! I am very fearful that they will continue to try and extort money from me and my family!
Shine has no attention to detail!!! Very slow to repaint, not repair. They got to do the job twice, and had my truck for two months...to repaint half of a little truck. Swirl marks galore, crooked and incorrectly placed decals (its very obvious). Masking lines, polishing compound everywhere. They failed to put all the screws into my mudflaps and did not plug in the wiring harness for my trailer lights when they removed the bumper. When I brought this to their attention they told me I was looking for custom work,and they dont do custom. Hell, they cant even do a simple factory job, why would I think they could do custom. I would not trust them to paint my wheel barrow. Very shoddy workmanship, and quite unprofessional business. Save your self the headache, dont let them touch your car. Its probably better the way it is now, then when you get it back from Shine. I know mine was, should have just left it alone.
Quick Car Repair Solutions – I was devastated to see my beloved automobile gone to wreck after my son used it to take his friends out to town. Good thing my son was safe but my car was not so lucky. I quickly called Shine Collision to take a look at my car and they said that they can fix it. True to their word a few weeks later and my car was back and all of the dents and damages were gone. These guys do an amazing work.
Where to go to get your car accident fixed – I had a minor accident with my car; as I drove to work I accidentally hit the guard post at our office. I did not know where to have my car repaired until a friend recommend Shine Collision Repair. I felt my confidence was restored as my car was built to its original state. These guys are honest and professional in their line of work.
Are You Magicians? – I never thought that my car can still be repaired but you made it possible. The damaged was so terrible and now my car looks brand new still because of your expertise. Are you magicians? Thank you so much for your superb service for my car and for me. Expect that you will receive a call from me if there will be any problem again. I will never look somewhere else other than your company. You are lucky to have diligent workers.
SHINE TOWING REPAIR (with Collision) – Tracy at Shine TOWING (If I were Collision -I would get rid of him) deeply hurt us. I would NEVER work with him again. Our son died, and he had his car. For over 2 weeks, knowing he passed away, he would NOT give us his car, and finally - he relented, after I BEGGED for it. (He just wanted more money...really)??? After charging us $600 and even having someone from SHINE"S COLLISION tell me how sorry they were - he wasn't part of them - Tracy also included a charge of $175.00 to tow the car - and the NEXT DAY we got a certified letter saying the charge was $145.00. How do you sleep at night, Sir?? I sincerely hope this doesn't happen to one of your children. We were willing to pay the fee from the get go - you are a loan shark - nothing more. Sandy City Police will get a letter of complaint - and NO one should use TRACY at SHINE TOWING.
Run as fast as you can from this company! Dishonest thieves – This company stole a table saw and 4 new tires and rims out of my enclosed trailer. They gave us the runaround for three days before finally letting us have access to the trailer - our possesions inside the trailer. I have never dealt with such a rude person with any company before. I will be filing with the BBB and local police
Five Star Service and Repair – Over all I had a great experiance with shine collision, I will defiantly get all of my repairs done there from now on. I was worried to take my car in because I didn't have a back up to drive but they offered me a free loaner car! The repairs were done so well I feel like I am driving a new car, thank you shine collision.
Great Car Repair and Service – I was worried at first when getting my car repaired because I have no car experience, but when I dropped off the staff treated me so well and I know I didn't get taken advantage of. The repair was also fast and flawless. I am very pleased and I will be taking all of my vehicles there for every repair.
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