Shoes >Ossine Shoes & Gifts
7136 S Redwood Rd, West Jordan, UT | Directions 8408440.622037 -111.938773
Worst Customer Service I've Ever Experienced!!! – My husband bought me a pair of shoes from this store for Christmas but they were too small.
When I went to exchange them an Asian woman behind the counter was so rude! She had three little dogs on the counter that she was much more interested in. I was trying to be really nice and just wanted to exchange the shoes for a different size.
While waiting for them to check in their supply room to see if my size was available, I told to woman that I thought her dogs were cute but she was a total witch to me!!! What a snotty brat!!!
When the employee came back with the closest size they had, I tried them on and they were too small. The woman just told me to "shove my foot in them and they would stretch." I told her I couldn't even get them in the shoe and she said "Go find something else then"
I didn't want any other kind and didn't have time to argue with her but I will be going back with my receipt to get a cash return so I can go to either Famous Footwear or Foot Locker to get the shoes I wanted.
Probably wouldn't have been such a big deal if the OWNER'S WIFE wouldn't have been so down right rude!
Worst customer service! I've had better customer service experiences at Taco Bell from a 16 year old high school student.
They've for sure lost my business, I will never go back and I will make sure to let my friends know of their AWFUL CUSTOMER SERVICE!!!
Great...IF – they have great prices IF you know what you want and are 100% sure of your purchase. Don't expect to be able to return anything easily. Also, if it's busy there don't even bother going in because there is often only one guy working the floor and even though he does a good job he is still just one guy (although he seems to know what he's talking about - which is more than can be said for most sporting goods stores that sell shoes).
Bad customer service – I do not recommend that you buy from this outfit snotty attitude will not take back returns that I was not satisfied with told to send it back to the company. How many stores in salt lake do you go too that tell you that you have to ship the item back to the manufacture to get your money.
They also gave me a receipt to send with the item that was more than I paid for! Dishonest!!!!!
POOR service, snotty and stupid. – I was in Ossines for over an hour when I finally got "helped" I had questions on 2 types of shoes. I was given vague and obvious answers from the 16 year old who works there who I over heard say that he "used to work there then he quit, then he works there again only so he can get a shoe discount"
He was dogging the owner big time with other things. Within the hour I was there I tried on 2 pairs of shoes, one of which I tried on because it happened to be in my size on the shelf.
They advertise a free foot assessment... yeah, the foot assessment consists of "the girl shoes are on that wall".
WAY too short staffed. Help is arrogant and snotty. I would go somewhere else.
Great for athletic shoes – I was having lots of pain with my knees and my doctor recommended Ossines so I went. They had me take off my shoes and socks and walk while observing my stride and gait. Then they recommended shoes for overpronation. I didn't know what that was until I got home and looked it up on the internet but let me tell you, they were right on the money! From the moment I walked in my new Brooks I knew I had the right shoe for me!!! My knee pain was viturally eliminated, my feet felt great, and I went back and bought a second pair. Great prices, great service, and people who know their business.
Best kept secret shoe store – I stumbled onto Ossine's shoes years ago. I am a die hard shoe guy and when I went to their old location I was in 7th heaven. Their new location is 10 times the store with the best selection and by far the best prices anywhere. I have to visit at least 2 times per month to check out new styles and colors. By far they beat any other shoe store around with selection and price. It's well worth the trip for pretty much any type of shoe your looking for even team sports.
Best Shoes Store – I love this shoes store!!!
i have to say they have a great service selection thier prices are very fair they have so many brands
i love how they look at you foot and get you the shoes that fits your foot
i had a foot pain they got me this Saucony shoes with insert that helped me with my foot and back
and they helped me get a casual shoes to help with my foot
i have to really say they are the best shoes store i came across so far
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