271 Ctr St, Salt Lake City, UT | Directions 8410340.685927 -111.856735
horrific service – I would not recommend Em's to anyone. The food is decent, but the service is terrible and slooow. The waitstaff refuses to split checks AT ALL. Even if there are two people at a table who each want to pay separately, they simply will not bring out two checks. It's a strict policy. The restaurant is very understaffed. Oftentimes, only one server is working at a time, and I would suspect a very small kitchen staff because you'll typically wait more than an hour for food to arrive. Also, Em acts like her customers are lucky that she would deign to prepare food for them. Pretentious, arrogant and rude.
Great atmosphere, incredible food! – Em's was the perfect place for my husband and I to celebrate our recent wedding anniversary. The dim lighting and clean decor gave to a romantic, classy atmosphere that was comfortable, not pretentious. The food, start to finish, was remarkably good; gourmet and unique while maintaining a familiar, comfort-food type of feel. The pesto-gnocchi appetizer was outstanding! My husband's braised short ribs were perfectly tender and served with some of the best mashed potatoes I've ever tried, and the "potato lasagna" that I had was even better than the high-expectation I held for it. The chocolate peanut-butter torte we shared for dessert was decadent and rich, and balanced nicely with whipped cream and some really delicious brittle. Our entire dining experience was highly enjoyable--one of the best dining-out experiences we've had in a long time. Em's comes with my highest recommendation!
Food quality variable – My expectations were perhaps too high.
Appetizers (scallops, stuffed figs) were pretty good.
On the other hand, myself and one other at our table of five ordered new york strip medium rare. What we received was tough and grisly. One was overcooked, the other was blue and cold inside. The meat was accompanied by a few pieces of potatoes cooked to the point of charcoal.
Dessert was good.
Someone from this planet! – My wife and I are not "chefs des cuisine" but we are competent in the kitchen. And..... we are actually capable of appropriate grammar and spelling.
Em's is a delightful bistro wherein one may find a well prepared and presented variety that focuses on the possibilities of finding unique and intriguing flavors and their combinations. The setting is warm and quite charming. The service was like good officiating in sports...everything went remarkably well, but we couldn't quite remember why!
Don't expect to find portions to satisfy one of the Seven Deadly Sins. But, you may expect fresh (!) food. We see Em at the Farmers' market, and she lives in the neighborhood.
In fact eating at her place feels like being a guest in the home of a chef de cuisine who has gone all out to delight her guests.
BAD SERVICE, WAY OVER-PRICED – My wife and I with children ate there more than a year ago AND HAVE NEVER RETURNED - AND WILL NEVER RETURN. We were with a party of more than 30 people; Em's restaurant INSISTED on giving the check for ALL 30 people to one person, who got stuck with a bill of hundreds of dollars - although I paid more than my share of the bill. I've NEVER SEEN any other restaurant do that. To have a party of more than 30 people, means lots of money for any restaurant, which should be glad to make separate checks. As a result of the terrible and unfair service, a man got stuck with a bill of hundreds of dollars.
My dinner was a small plate of lettuce with goat's cheese and cost $8. I've had a lot tastier and a lot more food for lunch at the Golden Corral and KFC for a lot less money.
And don't tell me I don't know a classy restaurant; as a kid raised in a mansion and as an adult, my parents took me to the fanciest restaurants in Washington, D.C., our nation's capital: e.g. French restaurants, fancy hotel restaurants like the Mayflower, famous restaurants that Congressmen and celebrities went to. Unfortunately there are always those who think that a high-priced menu means quality - just as some stores have over-priced products to appeal to those who think spending lots of money means buying quality.
Awful-I wish I could give negative stars... – Worst restaurant I've been to in SLC. You may notice, in the "You might also like" category it lists Olive Garden...You're better off there than Em's. Your better off heating up Easy Mac at home...Cheaper and same quality. The chef doesn't understand how to cook anything... from steak to pasta. Sent my steak back 3 times, only to have it returned rubbery... I'm sure it was thrown in the microwave. The food was awful. If you open a restaurant, actually enjoy food! The service is ridiculous. Plates were served at random intervals, none of the people in my party ate at the same time. The server seemed more interested in his hair gel than his performance. I could hear what I assume was the owner, nagging staff in a harsh tone all night long, guess if I had a boss like that I wouldn't care about service either. Finally, to get the bill, I would've rather have gone to Taco Bell and saved a hundred bucks. Don't waste your time.
hands down the best restaurant in this city – any local who is classy enough to create a neighborhood joint with amazing ambiance, in and out, shop locally and organically, and cater to those who are looking for something special (this ain't no chain)- is a WINNER in my book. the fact that capitol/marmalade dwellers can walk to a lushly planted patio with a view, enjoy a bottle of wine, incredible food and friendly service takes this area and this city to another level. Em's IS the up and coming and I urge you to give this experience a try. it's unmatched and should be celebrated and supported.
Lots of fun, and not to costly – I thought this was a great local restaurant. The staff was fun and pleasent, and the food was great. The courses are presented in a fashion as to not be overwhelming in size, nor underwhelming. I was able to have a full course and not feel like I couldnt walk. The salmon and crab rolls are delish and the short rib while a simple classic, was absolutely wondeful. The ice creams I found out were made on sight and were very good.
Very Satisfactory – I am surprised to see the one star ratings on here. We have eaten here several times with nothing even close to a rude comment. The food was good, definitely better than average, the service was more than adequate and I thought the prices were reasonable. The ambiance of the neighborhood was fun. It didn't even feel like we were in Salt Lake City. I would definitely recommend this restaurant.
Delicious? Yes. Good Service? Yes! – I've eaten here several times and have never been even remotely dissatisfied with service or food. The people who work at Em's are always nice when I come in (and no, I'm not even remotely close to a regular so writing nice treatment off as that doesn't work). The atmosphere is really upscale and stylish, as if it should be in a big city rather than Salt Lake, but I'm glad it's not, otherwise I couldn't eat their delicious mashed potatoes or habenero chocolate ice cream.
So, I agree with another reviewer here, there shouldn't be any 1 star reviews for this place.
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