4518 Commerce Dr, Salt Lake City, UT | Directions 8410740.673620 -111.900094
Monday -Friday 8am to 5pm
24 Emergency Service
Outstanding service – Ken and his crew are true professionals - they show up on time, they get the job done, and charge a fair price.
We had a radiant heat issue that we had struggled with for years; Ken fixed it - and took steps to make sure it wouldn't happen again.
I would highly recommend them without reservation.
Ken is always happy to help fix any problems that arise. Radiant floor systems are so enjoyable. Thank You for giving us the opportunity to earn the great review you gave us.
These guys are great! Left my hose hooked up to my outside faucet and ruined it. I had water coming out from inside the wall when I turned on the faucet,..not good. I called around and got some, what I thought, were outrageous quotes to fix this sort of thing. That's when I found Tingey. I called them up, talked to a super polite guy. He offered to send someone out to give me a free quote. Guy shows up like an hour after I call. He quotes me how much it's going to cost me and I tell him that I actually had a quote from another guy that was lower. He matches it no questions! Who does that?! He completes the job quickly and the quality is top notch. Plumber for life, ...now if only I could find a good accountant??
I won't use any one else! – I bought a home out in Eagle Mountain. Within a year my water heater was done for, so I called Tingey Heating and Air. They came out the same day with a new water heater. They noticed that it wasn't up to code and that I didn't have an expansion tank. They replaced my water heater and installed the expansion tank at no extra charge. They were on time, quick and very courteous. I won't use any one else. I can't say enough about how great the experience was
Productive Results in Quality Service – Ken Tingey is a miracle worker and hero in our book. Aside from that, he is extremely intelligent and has excellent knowledge in his trade. He is a perfectionist, takes great pride in his work, and goes the extra mile to make sure whatever job he is doing is done right. He takes time to answer questions, and explain the “how’s” and “why’s”.
We called him one day and told him we hadn’t had decent water pressure in a year. He told us over the phone what he suspected the problem to be and told us how we could quickly check and fix the problem. He was spot on and within minutes we had the problem rectified.
Then one day he came to our home on a friendly visit and noticed our dishwasher was installed improperly. He immediately offered to come back fix the problem. At that time, we told him of a soft water issue we had given up on after many failed attempts by two different companies. We are amazed at what he was willing and able to do for us.
Here is our story.
We had a water softener installed in our home over 18 months ago. The company came out many times over a 12 month period and never got it to work properly. Another company spent the following 6 months making some changes, but mostly excuses and we still were left without soft water. At this point we gave up, deciding we had a unique problem that no one could figure out.
Then Ken Tingey came to visit and we told him of our plight. Ken was very willing to take on the challenge and immediately discovered some serious issues in other areas of our plumbing. We were so grateful for that discovery! He continued searching, determined to find the root of the soft water problem. He contacted his wholesale rep and together they spent three hours exploring every possible reason for the problem. They ultimately found an internal part that was not only faulty, but also poorly installed. They fixed the problem and within a few hours we had suds overflowing in our kitchen sink! We couldn’t believe it! We could write a book on what we went through with Home Depot, Pristine Water and Superior Water. In a few hours, Ken had an 18 month old problem SOLVED. If we ever have water or plumbing problems again, there is no question who we will call!!! A MILLION THANKS KEN!!!!
Larry and Debbie Huckstep
These guys are awesome! – They arrived within half an hour and had the problem diagnosed and fixed within another half an hour. They were neat, clean, professional and had all the tools and parts on hand to do the job. The work area was left cleaner than when they arrived. I can't praise them enough!
Unbelieveable Savings – I just wanted to write you a note to say thank you so much for all of your time and effort in helping us figure out our main sewer line problems. As you know after two days of moving into our new home, one of our drains backed-up and we were told by three (3) other plumbers that we had a break in our main sewer line that consisted of 2o feet of cast iron pipe completely rotted out on the bottom. However, when I showed Mr Rooter/ Tingey Plumbing the video you did not think that was the case, and went the extra mile to prove that to me. After much videoing (with your amazingly clear color camera), jetting, auguring, time and effort, you were able to prove to me that our sewer line was actually fine and NOT broken at all -- in good condition at that. You saved me at least $7000.00. You have a customer for life.
The only plumber I will use – We just did a big remodel in the Sugerhouse area. My contracter recommended Tingey to us and even though they weren't the cheapest bid, we trusted his judgment. They were fabulous! They were the only subcontracter that did the job right and on time..everytime! I even thought I had a small leak and they sent out two guys first thing on a Sunday morning to check it out. It wasn't a leak, just an oil spot on the drywall. They were still nice and didn't charge me for the visit.
We ended up liking them so much we let them do all of our Heating and A.C. too.
They are worth every penny and they are the only plumber we will use again.
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