1772 S Redwood Rd, Salt Lake City, UT | Directions 8410440.731671 -111.939117
Outstanding Delivery Team!
I was stunned by how strong and efficient the delivery men were! They just made it look so effortless and were pleasant and professional the whole time. I definitely recommend USA for their vast selection of surprisingly well-kept merchandise, affable customer service and most of all for their outstanding delivery team!
They were great! They gave me a great deal on my Kenmore washer and dryer set. I got free delivery and a 30 day warranty. Delivery went smoothly, they were fast and polite..I would recommed them to anyone looking to buy a washer or dryer without paying and arm and leg...their awsome!
Recently bought a Thermador range and dishwasher. I worked with Ivan and highly recommend him he helped me select the right range (I had been looking hard at Wolf). He took the time to really show me the models and compare and contrast while another store barely paid any attention and didn't seem to have interest in answering my questions (when looking at PREMIER ranges).
Delivery of the range and dishwasher went a little less smoothly, as the delivery team came more than 2 hours later than originally promised. When they arrived, however, they did a good job installing both appliances.
I will probably be a repeat customer.
Don't let the simple store front fool you - the deals inside are very, very good. We got a 20+ cubic foot name-brand fridge with ice maker for under $300. Granted, it wasn't the newest model, but it was in great shape and is perfect for what we needed.
Also, when we talked to the sales guy, he said that if we wanted the fridge, we should get it because things don't last long around there. We went and ran another quick errand and came back a couple of hours later, and there was a customer sitting there contemplating buying our fridge already! I *actually* said, "We want the fridge - we've got cash in hand!" They hadn't even had it long enough to get it fully refurbished, so they kept it for about a week before delivering it a few days ago. Mike made sure that the fridge was clean and functioning before he sent it out the door. Long story short, if you like something, you'd better buy it right then or it probably won't be there when you get back.
Warning! DO NOT choose to even consider this business. Read and heed the negative reviews. I was charged $150 in damages after I lifted up one side of a microwave that was sitting unsecured on top of a refrigerator and it crashed to a concrete floor. The "showroom" is a trashy, cluttered and actually very dangerous place for adults. I would never allow children in the place.
My husband and I were shopping for a used washer and
dryer, we visited several stores and we were not very
impressed until we found the USA Appliance Store.
When we entered this store and looked at the washer and
dryer sets, I first thought that they were all new sets!
We were greeted by Mike, I had many questions which he
answered without hesitation, he asked a few questions and
then showed us three or four washer and dryer sets that
would meet our needs.
He explained all the features and how these machines
work, he took us back in the shop where he showed us a
washer and dryer that they were checking, cleaning and
preparing for sale.
I have never seen the inside of a washer or dryer and I
was very impressed as he explained some tips on how to
care and maintain these appliances without much effort.
We purchased a very nice set and had it delivered the same day.
I am very glad that we found this place and I highly
recommend you to visit the USA Appliance Store and
decide for yourself!
NEVER!!! I mean Never go to this place. STAY AWAY. STAY FAR AWAY< WASTE OF TIME AND MONEY!!!! Heed this warning or be sorely disappointed. Here is the tale of woe. We bought a washing machine in December. Due to some medical issues I was in no shape to take this appliance to my home and asked for the delivery. I made sure to specify that there needed to be 2 people to deliver as my wash room is on the 2nd floor. Upon arrive 1.5 hours after the delivery time of 6pm one guy shows. Forcing me to help him not only take my washer out but the new one up. I thought hey for the $220 I spent I will over look. Then a month and a half after the washer wont spin!!!! I call and have to argue with the guy to send someone to fix this in my home as I could not get the washer to them to repair. They finally said that they would send someone out for the small fee of $75.00 30% of what I spent!!! How does this make sense, well I signed the paper so it does. They finally relent and send someone out. it took 5 minutes to fix and I am happy. Now another 1.5months later same issue. I call and speak to a dick named Mike who in his smug way decides to spout policy of paperwork. They do not care, they make money off of selling crappy machines then charging $75 to fix it time after time. Right now if I were to have paid the $75 fee to have them fix it I would be at $370 go buy a new one or buy somewhere else. These guys are the worst!!!! STAY AWAY!! CRAPPY!!! CRAPPY!!!!
Jen from USA appliance called and somewhat made right what they were at fault for so I retract some of my comment that I earlier wrote................
LOVE THIS PLACE!
As to the people complaining, you are getting a GREAT deal on used stuff, so of course it's gonna be scratched, etc.
We had to get a VERY specific sized stackable washer/dryer for our condo.
They delivered it and installed it, which was backbreaking work to fit into a tight spot. They were professional and nice.
When we noticed it was missing the lint guard, they told us to stop by any time and they gave us one. No problem.
We had one issue with the washer. They came the next day to repair it- easy!
Great customer service!
If you want to save money and buy used appliances, this is the place for you!
Bought a washing machine and took it back to hook it up. It wouldn't even fill up with water and was not functional. I took it back the next morning and USA appliance refused to refund the money I paid for the non functional machine. The person working there told me that the individual that was "suppose to check the washers for any problems, failed to do his job."
How can you admittedly claim responsibility and then blatantly refuse to refund someones money that was paid for a faulty machine.
What a nightmare, I would gladly pay double or triple what I spent there to avoid having to go through all the head ache with USA appliance.
These guys are slimy!
Pleasant Grove, UT.
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