1772 S Redwood Rd, Salt Lake City, UT | Directions 8410440.731671 -111.939117
Jen from USA appliance called and somewhat made right what they were at fault for so I retract some of my comment that I earlier wrote................
LOVE THIS PLACE!
As to the people complaining, you are getting a GREAT deal on used stuff, so of course it's gonna be scratched, etc.
We had to get a VERY specific sized stackable washer/dryer for our condo.
They delivered it and installed it, which was backbreaking work to fit into a tight spot. They were professional and nice.
When we noticed it was missing the lint guard, they told us to stop by any time and they gave us one. No problem.
We had one issue with the washer. They came the next day to repair it- easy!
Great customer service!
If you want to save money and buy used appliances, this is the place for you!
Bought a washing machine and took it back to hook it up. It wouldn't even fill up with water and was not functional. I took it back the next morning and USA appliance refused to refund the money I paid for the non functional machine. The person working there told me that the individual that was "suppose to check the washers for any problems, failed to do his job."
How can you admittedly claim responsibility and then blatantly refuse to refund someones money that was paid for a faulty machine.
What a nightmare, I would gladly pay double or triple what I spent there to avoid having to go through all the head ache with USA appliance.
These guys are slimy!
Pleasant Grove, UT.
I just bought a front load washer and dryer set from them. The sales person was nice and the selection was great! My aunt has bought from them before so I was referred.
My wife and I went to this store to get a used washer/dryer and spoke to Mike. He was so nice and helpful. He took so much time to go over what they do and even gave us tips on how to maintain the washer/dryer. He had many to choose from and didn’t hassle us to buy anything more expensive. They ranged from $150 and up.
They delivered the set to us in two days So far so good. I will follow up once we get some good use from the set.
Thanks Mike! We will send folks your way.
My stove is working perfectly. I got a killer deal. And Sam you're awesome!!
NEVER AGAIN! I bought a fridge to find out it was not cooling. They wanted me to spend and additional $80.00 for them to come and get it curb side, keep it for a few days, and then they will drop it off curb side. I mean really!!I already had food that had gone bad, but who has the supplies to move a fridge and leave it on the curb all day for them to pick up! They won't even come to the house and try to fix the defective fridge they sold me. I thought it was strange that was salesman happily lowered the price when I first bought it. They also gave me the wrong glass shelves as well! Do NOT buy from USA Appliance!
It was time to get a new washer/dryer set. I was hoping to get the newest set possible I could afford for what I was willing to spend. I searched craigslist and decided to try USA Appliance because it seemed like they had several to choose from. I went to their Salt Lake location. Although it is just a warehouse they had a lot of appliances. For being a used store I was surprised how many washer and dryer sets they had. I was promptly greeted and was able to browse a bit. My sales person explained various features of different sets and the pricing. I settled for a Whirlpool set that was sold with a one year warranty. I arranged delivery at the time of purchase. I wasn’t given an exact time when my set was to be delivered the following day but I had the day off so it wasn’t a big deal. However, my only complaint is that I was told 2 different times the day of delivery. They ended up being delivered much later in the day then originally planned. Overall my experience was hassle free. And I got a killer deal on my washer and dryer set. I would not have been able to purchase that nice of a set brand new. I would totally refer them to others that are in need of an appliance and are not opposed to purchasing used
WORST DEAL!! – I want to kick myself for giving them 600.00 cash for a washing machine they told me was NEW! It is a whirlpool colbalt and they smoothly talked us into it saying it had NEVER been used and even lowered the price for us. No one there pointed out they had a NO REFUND policy. They gladly took my hard earned money and printed my receipt. After the delivery I waited an extra day for my husband to hookup the washer. Our hearts sank because it did not go through a cycle. I was so upset I couldn't eat. My husband came home early from work the second day after and loaded up the washer in our van and promptly took it back to USA for a refund. They would not give it to us and told us the owner was coming in a bit. We waited an hour and then Mike tried to convince us the washer was still good and they would deliver it back to us no charge. I tossed and turned at night over this and did NOT want it back. I did some research and found that washer does not fill up with water and does not wash all the clothes. Now it is the third day and I have NO money and no washer. I begged them to contact the owner and they did nothing of the sort. Claimed there was no way to call him. I will spread the news to everyone I know to NEVER deal with this company. This is not over for me since they have my money. DO NOT BUY from USA Appliance!!
This place is a joke!!! – I paid them $450 for a fride that they never delivered to me. Then they would not give me the money back. I have talked to everyone that works at both stores over the last 4 months. Nothing but run around. The owner, Steve, will never call you back and the employees have zero authority. After 4 months, they said I had in store credit, so I reluctantly went in to claim it, and they say that they have no records. Not only no records of my transaction, but no records period. It must be illegal for a business to maintain no records, I wonder if the IRS has checked them out lately. This place is a total joke. Buyer beware, these guys will screw you over.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Usa Appliances on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.