1772 S Redwood Rd, Salt Lake City, UT | Directions 8410440.731671 -111.939117
I just bought a front load washer and dryer set from them. The sales person was nice and the selection was great! My aunt has bought from them before so I was referred.
My wife and I went to this store to get a used washer/dryer and spoke to Mike. He was so nice and helpful. He took so much time to go over what they do and even gave us tips on how to maintain the washer/dryer. He had many to choose from and didn’t hassle us to buy anything more expensive. They ranged from $150 and up.
They delivered the set to us in two days So far so good. I will follow up once we get some good use from the set.
Thanks Mike! We will send folks your way.
My stove is working perfectly. I got a killer deal. And Sam you're awesome!!
NEVER AGAIN! I bought a fridge to find out it was not cooling. They wanted me to spend and additional $80.00 for them to come and get it curb side, keep it for a few days, and then they will drop it off curb side. I mean really!!I already had food that had gone bad, but who has the supplies to move a fridge and leave it on the curb all day for them to pick up! They won't even come to the house and try to fix the defective fridge they sold me. I thought it was strange that was salesman happily lowered the price when I first bought it. They also gave me the wrong glass shelves as well! Do NOT buy from USA Appliance!
It was time to get a new washer/dryer set. I was hoping to get the newest set possible I could afford for what I was willing to spend. I searched craigslist and decided to try USA Appliance because it seemed like they had several to choose from. I went to their Salt Lake location. Although it is just a warehouse they had a lot of appliances. For being a used store I was surprised how many washer and dryer sets they had. I was promptly greeted and was able to browse a bit. My sales person explained various features of different sets and the pricing. I settled for a Whirlpool set that was sold with a one year warranty. I arranged delivery at the time of purchase. I wasn’t given an exact time when my set was to be delivered the following day but I had the day off so it wasn’t a big deal. However, my only complaint is that I was told 2 different times the day of delivery. They ended up being delivered much later in the day then originally planned. Overall my experience was hassle free. And I got a killer deal on my washer and dryer set. I would not have been able to purchase that nice of a set brand new. I would totally refer them to others that are in need of an appliance and are not opposed to purchasing used
WORST DEAL!! – I want to kick myself for giving them 600.00 cash for a washing machine they told me was NEW! It is a whirlpool colbalt and they smoothly talked us into it saying it had NEVER been used and even lowered the price for us. No one there pointed out they had a NO REFUND policy. They gladly took my hard earned money and printed my receipt. After the delivery I waited an extra day for my husband to hookup the washer. Our hearts sank because it did not go through a cycle. I was so upset I couldn't eat. My husband came home early from work the second day after and loaded up the washer in our van and promptly took it back to USA for a refund. They would not give it to us and told us the owner was coming in a bit. We waited an hour and then Mike tried to convince us the washer was still good and they would deliver it back to us no charge. I tossed and turned at night over this and did NOT want it back. I did some research and found that washer does not fill up with water and does not wash all the clothes. Now it is the third day and I have NO money and no washer. I begged them to contact the owner and they did nothing of the sort. Claimed there was no way to call him. I will spread the news to everyone I know to NEVER deal with this company. This is not over for me since they have my money. DO NOT BUY from USA Appliance!!
This place is a joke!!! – I paid them $450 for a fride that they never delivered to me. Then they would not give me the money back. I have talked to everyone that works at both stores over the last 4 months. Nothing but run around. The owner, Steve, will never call you back and the employees have zero authority. After 4 months, they said I had in store credit, so I reluctantly went in to claim it, and they say that they have no records. Not only no records of my transaction, but no records period. It must be illegal for a business to maintain no records, I wonder if the IRS has checked them out lately. This place is a total joke. Buyer beware, these guys will screw you over.
Mixed Bag – I've purchased for my own use 4 appliances here in the past few years. Three of the four have worked so well I've never had to have service.
The one appliance I have needed service for (it had a year warranty)...well, the service left MUCH to be desired...like return phone calls, and action, and people knowing what I was talking about when I called to check on it (repeatedly). Every time I called I was told I'd be called back. Nope. Every time I called I was told they needed to talk to someone else to find out what's going on. Every time I called I was kept in cue and currently after THREE weeks of calls, the part still isn't even ordered as far as I can tell (them too apparently!).
I'm good with their appliances. Beware if you have to have something fixed though. It may be easier to order and fix it yourself...keep that in mind with the pricing.
Best Service in Utah – I recently bought a Kenmore frontload washer & dryer from USA Appliances. Great service & pricing! Also warranty is in store but was willing to come out & take a look at the issues that came up. I would most definitely recommend them. Most places only offer 90 warranty on used appliances but not them :)
Delivery is super fast! They were delivered the next day!
Thank you USA APPLIANCES
Great Selection, Would Recommend this Business – A family member told me to check out USA Appliance.
I have desperately wanted a stainless steel refrigerator. We purchased our home about 6 months ago and have been using an old white refrigerator (to save $$$).
So when we got together for my nephew’s Birthday.
My sister in law showed me her washer and dryer set.
I can’t remember the brand but anyways, it was a frontload set with pedestals.
I was surprised to find out it was used!
She told me she found the set at USA Appliance.
I asked her if by chance she had noticed any stainless steel refrigerators.
She said she remembered seeing a few.
So that following Monday my husband and I decided to go into USA Appliance and take a look.
We stopped into a competitors store on the way, just to compare.
But I was a little surprised because they just didn’t have any stainless steel refrigerator.
So we went on to USA Appliance.
They had several to choose from and the sales person was pretty knowledgeable about the products.
I was even able to sell them are white one.
I got a very good looking Amana side by side and I couldn’t be happier.
Personally I don’t mind the fact that it is used. (My kids would take care of the new factor quickly, hahaha.)
We had the refrigerator delivered.
They delivery person did a great job as well.
So, overall they had a great selection, would totally recommend this business.
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