3 Miles Up Millcreek Canyon, Salt Lake City, UT | Directions 8410940.706074 -111.737618
Not up to my standards – I am in the middle of planning my wedding for next August. The first place I visited when looking for a venue was Millcreek Inn because of its quaint charm and because I had heard their food was wonderful. I fell in love with it the moment I got there. However, It was impossible for me to receive any further information about ANY questions I had that would have led to me signing the contract. I sent multiple emails and called several times with out getting my questions answered or a return phone call as promised. When I went there the first time I filled out their questionaire and they told me they would send me a quote the next day...2 weeks later and I still didn't have a quote even though I had asked them to send it to me 3 times. Finally they sent it over and it was completely wrong. It didn't include hardly ANYTHING we had discussed, so it was useless. I was very sad that I had to choose another place, but after reading the negative reviews on here, I am glad that I didn't find out that they had no customer services skills too late after I had signed the contract and given them $20K.
Terrible Service very Unprofessional – I would be very careful when evaluating this Venue for your wedding based on reviews...for all the reviews are being filtered, they will not display the negative experiences nor will the individual take the time to relay such info because it's such a pain and time. I am very frustrated that I made monetary commitment and about 2 weeks away from the big day, I made request to work with someone else and it was a big deal along with extra cost! How ridiculuous is that? I would be very wary unless they have more than one wedding coordinators that you can interview and find the one that best match your personality and that individual is professional and not making any hits on your finance! At the end, it was such a headache, I had the manager involved and he was not very helpful either, he stood by his worker, which to me is wrong because I'm the paying customer, why would I make such statement if it not perceived negatively? I'm paying for the service and I expect service. The manager at the end made promises that he didn't deliver like decorating the area where the judge perform. I must say that the manager is very rude, does not treat women with Respect - he may appears but if you are bold women who know what she wants, he doesn't like you challenging him...Just something to consider. P.S. Also, have friends who had horrible experience not only with the wedding coordinator but service itself. If you are considering this (don't get me wrong, very beautiful place and quaint), but seriously lack professionalism and service. I wouldn't pay for this place. I would have gone to another place up the street (Log Haven) but you can't when you had money down and you were only few weeks away from the big day!
Wonderful staff, wonderful wedding – I was shocked when I read the review below by dalishas. My husband and I had our wedding at Millcreek Inn this past year and we worked very closely with Allison. She did everything in her power to make sure that our wedding night was absolutely perfect. In fact, the entire staff was exceptionally professional and detail oriented. The office staff was extremely helpful throughout the planning process. It sounds like to me that dalishas is disgruntled and may have had unrealistic expectations-- bridezillas tend to have an attitude that they should be given everything they want for little money. Allison was wonderful and VERY personable. We even tipped her at the end of the evening because of how hard she worked to make our wedding a success- and that she did.
On a side note, my friend is in the wedding industry and coordinators typically work grueling hours to plan events and weddings. A departure time of 9 pm, especially if all of the formalities are completed is not early.
Memorable & unforgettable – I had my wedding At millcreek Inn on july 1st, It was amazing. They went out of thier way to make sure things ran smoothly, that we were happy, and comfortable. We really appreciated thier professionalism and attention to detail.
Thank you so much for all your hard work, you made our most important day memorable and unforgettable.
Perfect place... almost – I had the most beautiful perfect wedding ever. I love that my husband and I chose Millcreek Inn. When I first started working with Millcreek Inn the event planner/wedding coordinator Anne was so pleasant and kind. She did everything to try and figure out a meal plan and service that would work within our budget. I signed up and was so excited about the wedding there. Sasan and Anne did everything they could to make my husband and I happy for our wedding. I asked them to do a lot for me which they did. When my wedding was only a couple months away and final plans were in prepration I found out Anne was no longer working there and another girl named Alison was now the coordinator. She was rude, wasn't easy to work with and acted like a brat. At one point Sasan the owner said I could have one thing for the meal and once he stepped out Alison would say I couldn't. She was always telling us no and not even trying to work with us. I didn't get it. Eventually everything was about just the way I wanted it but I did NOT enjoy working with her at all. She was not helpful as a coordinator should be and she was NOT personable. She didn't help guide me during the ceremony and I kind of just had to decide when to start walking and all that because she was just standing there talking with the staff. Also my wedding lasted past 9 p.m. (with the owners approval and in the contract) but as soon as 9 p.m. came she took off like a bandit. I had to have other people help me that were the wait staff, but let me tell you they were so nice and did everything they could to help me. I love Millcreek and it would be 100% perfect without Alison.
Absolutely beautiful! – I was so impressed by the service that we received at Millcreek Inn. Many thanks to the staff for making my daughter Claire's wedding close to perfect (and any imperfections were the result of our own quirks). The place looked beautiful, the food prepared by their executive Chef was way beyond my expectations and the floor manager was extremely friendly and accommodating. It would be my pleasure to recommend Millcreek Inn to anyone, and so will my family along with all the folks who attended. The staff was great to work with and they made sure that every request that we had was realized. What a beautiful venue to be married and share a most important day with those friends and family that you cherish.
An overall fantastic private events venue! – Our son and his wife had their dream wedding at this wonderful venue. We sincerely appreciate all of the effort and generosity that went into coordinating and executing this most important event. It was articulated beautifully and will not be forgotten. The staff went the extra mile to make everything perfect. Not one detail was overlooked. Everyone was so accommodating and friendly. The food that we served was superb. The bride and groom's plate topped off this special occasion. Having our son's wedding at Millcreek Inn gave us such a calm peaceful feeling-- it was the perfect place. We could not have asked for anything more suited to fit our vision of this day. Friends of ours are still commenting that it was the highlight of their summer. We would highly recommend this venue to any person that is seeking an unforgettable, absolutely beautiful setting with first class service and food for their important day.
The sincerest of thank yous to MIllcreek Inn – We would like to express our gratitude to Millcreek Inn for all of their help in planning our wedding. It was absolutely perfect, right down to the weather working out for us. We send our dearest appreciation to the staff who was working that evening. They were most helpful and professional. We are really grateful for all of their help and hard work. Millcreek inn's staff is top notch and really made everything go so smoothly. Not to mention their talented Chef Valenzuela and his delightful contemporary cuisine. We really enjoyed the presentation and taste of the food. We had several compliments from our guests regarding many aspects of the evening.
Couldn't have asked for a more perfect celebration! – I would like to say Thank you to everyone at Millcreek Inn for making my daughter's wedding perfect. Even the rain (which I'm sure you were in charge of) was fine since it was short and cooled things off. All of Millcreek Inn's servers were very professional and friendly. They did a fabulous job at my daughter's wedding. I must say, the food was sensational and every detail of dinner was articulated perfectly right down to the butler-passing of the toast. I will be sure to recommend Millcreek Inn's services to others.
Ambience and atmosphere of Millcreek Inn tops all! – We owe an enormous THANK YOU to Millcreek Inn for helping us create the perfect setting for our children's wedding reception. As my daughter-in-law put it" it was the wedding of her dreams". Millcreek Inn staff's attention to detail was amazing and certainly did not go unnoticed. It all started with the friendly response we received in our first phone call. Upon meeting at Millcreek Inn with the staff, we were offered beverages and given first class attention. We were given many suggestions and offers of advice during our planning stages. We absolutely LOVED the fruit buffet presentation, the hundreds of magical lights, the "always" lit votive candles, the last-minute window cleaning, the beautiful beverage displays and lastly, the amazing Millcreek Inn staff and their friendliness and willingness to help in every way. Our experience at Millcreek Inn was truly magical and "romantic" as we were told it would be by many.
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