Val's Alignment & Brake

(801) 467-8333

3435 S West Temple, Salt Lake City, UT | Directions   84115

40.696912 -111.893856

 
Brake Repair, Tires & Wheels, Automotive Repair  more

Neighborhoods: South Salt Lake

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Reviews for Val's Alignment & Brake

7 months ago

The $35.00 look at my car fee is wrong and they don't apply any of that amount to work done. Very deceiving in how they do business. I DO NOT RECOMMEND. I was charged an alignment fee of $49.00 plus tax and also had to pay the look at my car fee of $ 35.00 plus tax. I hope the $ 20 bucks you made on me was worth a costumer...Oh wait I have tons of friends with cars that will never use this business.CLEAN UP YOUR ACT and stop over charging hard working people.

Recommends
over a year ago

I started taking my car to Jon at Val's Alignment a few years ago. The service is great, repair's are completed in a timely manner, and the prices are fair. I would recommend any of my friends to Val's.

Recommends
over a year ago

I have been going to Val's Alignment for a few years now, but have never posted, so now's the time!

I have always had a great experience with Jon. He really listens to my needs and explains what he's doing and why it needs to be done.

I feel that any work is done within a reasonable time frame, and they have even gone as far as to squeeze me in on a very busy day because I just asked!

Thanks Val's!

over a year ago

I was having problems with the cooling system on my car. I contacted Jon at Val's alignment and brought the car in. He was quick in identifying the problem and was able to fix it at a very reasonable price. I was very satisfied with the price as well as the customer service, I will definitely be using their services again.

Recommends
over a year ago

Great mechanic shop. The guys are all nice and good at what they do. I have been going there for years, and they know what they are doing.

When I bought a car I brought it to Jon to make sure it would be a good purchase. He gave me a list of things that would need to be fixed at some point and I haven't had unexpected problems! Great place i recommend it!

Recommends
over a year ago

best choice i've made

i will always have my alignment checked at val's

took my car to firestone for alignment (lifetime) tires still wearing. after the third time i took it to les swabb they had me change more parts and aligned the suburban. still tire wear. so very frustrated.

finally a coworker told me to take it to val's alignment. it needed a pitman arm. so i told them to replace it and align it. when they went to align it they told me the knock out were never removed. i didn't know what that meant so they showed me. i had them remove the knockouts and had it aligned. its been one year later and i have normal tire wear.

this is what i learned. firestone and les swaab could have removed those and done a full alignment. but they never adjust caster and camber only the toe adjustment.

my problem is caster and camber were never right creating my tire wear. i wish i could of saved 4 sets of tires and alot of frustration.

i will recommend not going to the quick and easy weekend shops and go to regular mechanic to all i know.

thanks val's alignment jon and val

joe

Doesn't Recommend
over a year ago

I was sent to this place by my mechanic for an alignment that he was unable to do at the time. After the young men at Val’s look at my vehicle, I was given an estimation that was over $500 because it had other issues. After I advised Jon Hansen that I would not be able to make the repairs at his shop due to the amount, he charged me $35 for the estimate. I did not have $35 but Jon accepted $30. I was surprised as my mechanic told me there are no charges for estimates at this shop. I later called Jon and explained to him that my mechanic told me that he was not suppose to charge me for the estimate and that I would like to have the money back. Jon became very hostile and yelled at me telling me that I was the kind of person that would go to places like movies and expect to get services for "free." I told him that was not true because I always pay for all services where I know the cost beforehand. Jon did not have anything posted about a charge for the estimates. Jon told me that I could swing by the shop and pick up the money but I did not feel it was safe to do so given the hostility he showed over the phone. I wrote him a letter and asked him to mail a check to my residence. In response, Jon mailed me a questionnaire for me to answer in writing including the name of my mechanic, his address and his phone number to include anyone else that had said anything about him. I did not fill out the questionnaire. I was unemployed at the time and had a sick animal and needed money for the veterinarian visit so I went back to Val’s and ask for the money. Jon Hansen said he would not give me the money until I provided him with all the information he requested. I noticed that now he has posted something about charging for estimates. I explained to Jon that I was unable to provide him with the information because my mechanic had moved. Jon waved money in his hand and said "here’s your money, it’s yours once you give me the information." I explained to him that I was not working and I needed to take my dog to the vet. Jon just looked like he didn’t care about it and I left. Since then I have received information that Jon takes advantage of women and that he is a religious type that is just concerned with the almighty dollar. I believe Jon Hansen is a crook. I had to check a star on this so I picked one star but in reality I would not recommend women, people of color or low income people to do any business with Mr. Jon Hansen at Val’s Alignment & Brake

 

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