Holladay >Food & Dining > Normandie Cafe
4679 Holladay Blvd, Holladay, UT | Directions 8411740.668344 -111.824185
We are regulars at the Normandy, and have enjoyed our visits for years. Recently, we note some absences from the desert menu, but more importantly, some deterioration in the outdoors upkeep. The flowerbeds need weeding, the grass is almost choked with weeds, and the parking strip trees have unwanted growth along the lower part of their trunks. So why the deterioration?
Don't go to Normandie to eat...just get the baked goods and get out. You'll never find a better mint brownie, however.
Oh my what a mess! – Do not go here unless you have 2 hours for lunch. Went at 10:15 AM on a weekday. Only one other table was occupied. Ordered our brunch, 2 omelets, 2 coffees. 10 minutes after paying the coffee arrived. Yay, breakfast can't be far behind.....Another 20 minutes passed and I asked the girl behind the counter to please check on our order....Well, 2 empty coffee cups and another 10 minutes (now 40 minutes at our table) our food arrived. The omelets were excellent...the potatoes were so soggy you couldn't pick them up with a fork! The cantelope was so hard we couldn't cut it! We left without tipping, which I never have done before but it seemed like I would be adding insult to injury at this point...Won't see me there again. After reading the other comments, it seems that the owners don't care too much about improving service. This is the second time I have gone here in the last 2 weeks. Silly me, thought I would give it another chance. Fool me once, shame on you, Fool me twice, shame on me.
Takes forever to get food – We have been to Normandie Cafe twice, once for brunch with family and once for a business breakfast. The food was okay but the biggest issue was how long it took to get our breakfast orders. How long can it really take to make scrambled eggs and toast? Don't try to go there for a business lunch unless you have tons of time.....like an hour and a half. The reason for the delay was not seemingly related to the number of guests as inluding us, there were only 3 or 4 tables filled.
Couldn't even get service – This has got to be the worst service I've ever received. I went in around noon for lunch, the place was not that busy. The waitress tells me to stand in line at the counter to order food. I do, and it was the absolute slowest moving line ever (and there were only three people in front on me). I think the guy taking orders left the counter a few times to god knows where. After 15 minutes of waiting, I am finally up to the front when this group of 8 walks up to the counter. The order-taker says "oh just a minute, let me get to them and I'll be right with you." Seriously?
I'd also like to mention that I am in the middle of work on my lunch hour (which is only 30 min) and now I have just wasted most of it standing in line. ARGH. I will never go back. Also, three of my co-workers also said they could never get a table. How crappy.
bad food, bad service, overpriced – The food is bad and overpriced but the service is the worst. They are rude and on top of that the 20% gratuity is already included. I assume since this is the case, they could care less about the kind of service they provide. They forgot to bring our desserts and one of my guestsmain dish, when they finally realized, they brought him the wrond dish. The worst experience.
Rude Staff, Service Stinks! – The place was empty but we had to go up and ask if our sandwiches were ready after 20 min. The waitress brought them out, we asked about our fries. She brought those out with a huge mouth full of, "I only have one set of hands." Wow!
The prices were high, and not worth it. I will not go back and surprised anyone else does.
TERRIBLE! Mandatory gratuity on a TO-GO order. – Our business called in a to-go order from Normandie Cafe. A total of 10 lunches were ordered. 5 of the lunches were sandwiches from the "pre-made deli case" and required no additional preparation. The other lunches were sandwiches and one salad. We were charged a 15% gratuity on our TO-GO order. The reason Normandie gave was that the meal was for people over 6 (they have a policy that if your party has 6 or more people a 15% gratuity is charged for IN RESTAURANT SEATING) and additional workwas needed for the meals. PLEASE!! A gratuity is not an automatic charge especially on a to-go order that we picked up. Also out of the 5 made to order items, 3 had mistakes and the food was mediocre at best. We will not be back!
Amazing Bakery – They have an awesome bakery. I got a girl some cupcakes from here and it got me laid. I highly recommend it!
Go for the bakery and nothing else. – Do NOT miss this bakery, they have some of the best sweets you've ever tasted. Their buttercream cookies are absolutely divine but get there before noon because they go fast! They always have beautiful themed cookies around the holidays and if you're looking for a cake to serve up at a special occasion this is the only place to go.
So why the 2 star rating? They try to be sit down restaurant and it's a complete disaster. At lunch you have to order at the counter and then they bring out your food. Don't expect to see a server again. Even if you purchased a cup of black coffee for $3 you won't get a refill and if you ask about one you're expected to get it yourself. For $3?! It's a complete joke.
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