Holladay >Women's Clothing > Danielle's Bridal
2245 Murray Holladay Rd, Salt Lake City, UT | Directions 8411740.667617 -111.826340
M - F 12 noon until 6pm
Sat. 10am until 5pm
Great Customer Service – I just read the review of Danielles Bridal Salon by another member. Now let me tell my experience. I did some pretty thorough investigations before I decided who to entrust with ordering and taking care of my dress. The first thing I found out was Danielles is the only store who does not charge for a 2nd pressing of the dress. They told me right up front that they will take care of minor spots when pressing for the 2nd time, and that if the dress was too dirty, they would need to have it cleaned and then would have to charge me. The other thing I learned from my phone conversations is that the alterations charges for Danielles is MUCH less than some of the other stores. I ended up ordering from Danielles and I couldn't have been happier with the service I was given. My wedding day was wonderful, and Danielles had a big part in making all my dreams come true.
Shady Business Ethics – This was the worst part of my whole wedding experience. From the moment I bought my dress they were shady. First they ordered the wrong size and tried to "Jerry Rig" it to fit, then they tried to make more alterations then necessary (so trying to make more money) and I had to be the one to point out the correct alteration to make - only one was needed. Then even though they said they would clean the dress when I picked it up it was filthy and they went back on their word and said they only do spot cleans and she said "well I was the one who got it dirty in the first place." They never once took responsibility for their own screw ups. It was always the customers fault. I would not recommend this store to any one. I wish I had gone with another store that carried this dress and paid more just not to have dealt with the dishonesty and lack of ethics. (The kicker was I dealt with the owner of the store on all occasions, which tells you a lot. They just dont care about the quality of customer service as long as they get a check from you.)
Editorial Review by Ana Ventura – This shop offers couture gowns and personalized service for the bride, along with accessories and bridesmaids dresses.
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