5718 S 1900 West, Salt Lake City, UT | Directions 8411840.646825 -111.943634
Is my food ever coming! – My wife and I have been going to The Old Spaghetti Factory for years and never really had too many problems but we were also unfortunate enough to venture in on Mother's Day this year. We had a party of 8 and the staff put together 2 square tables with a round one in the middle of them to accommodate us. It was more like a sorry picnic attempt...like sitting at Bronco Bobs in the middle of the fairway. Might as well have put us next to the restroom. Our waiter was ok but seemed a little too busy even though it wasn't too crowded. The kitchen staff however must have just had their orientation. The food took forever. i had never tried the Lasagna because I always get the clam sauce but I tried the lasagna with my son. It tasted like it had been sitting in a walk-in fridge for weeks. The meat tasted so bad that even I couldn't eat it. Now I am in the Army and can eat most things but it was nasty. Apparently, the manager was too busy attending to other complainers because they never made it over to my table. Later that night my wife got so sick that she couldn't get out of bed the next day except to evacuate the contents of her stomach orally or sit on the throne w/ major bowel discomfort (if you know what I mean). This continued for 4 days! I have my major suspicions. The welcoming staff is a bunch of teeny-bopping immature Bozos that bumble and play around...very unprofessional. The bartender was professional but he is not enough to ever get me back in that place again. This place has gone downhill on a flaming skateboard...do not waste your time or your bowels there. Bottle of store bought spaghetti sauce at home will suffice...that is what their sauce tastes like anyway.
Should I get my food myself?! – I am manager at a local restuarant and this was by far the worst service I have ever had! I have worked in the resturaunt industry for 8 years now and I thought I had seen the good the bad and the ugly... Now I have! My family and I went to eat at the Old Spaghetti Factory in Taylorsville on Mother's day and it was a miracle we got any of our food at all! We never got any refills on our soda or water, and the server was a total "shit-show". Her entire section was complaining. And to make matters worse, the management is just as bad. When I asked to speak to a manager she treated me like I was a free-loadng, discount seeking kid. Her exact words : "What do you want me to do about it?" Well, for starters hire people who can do their jobs. A monkey could have given me better service.
Best Pizza anywhere – This restraunt has serious issues. The food is good and the building is nice and clean. But the employees about every time I go there they sit my family next to the bathrooms or the kitchen and I wonder if its because my family is of the beautiful African American race. Coinsedeance? I think not. And I will never eat there again unless I turn white. So if your white then go ahead and eat there because you will get seated quick and your food will come fast. If of another race try the subway down the street.
Yummy food, fun atmosphere – OSF is always a fun place to go with small groups, and the food is always delicious (get mizithra cheese if you haven't tried it!!). Not a romantic place at all, and the wait is generally at least 20-30 minutes at minimun on weekends, but I've never had poor service & always get great food! Plus the free spumoni (spelling?) ice cream at the end, is so good. Love this place!
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