3536 S 1950 W, Salt Lake City, UT | Directions 8411940.695842 -111.943808
Mon-Fri 8am-5pm, Sat Closed, Sun Closed
Neighborhoods: West Valley City
Superior Water and Air installed a tankless hot water heater for us, and some time later the pressure dropped. All kinds of scary (expensive) scenarios seemed possible. And our house was filling that night for a family reunion. The shower dribbled, at best. Then Mitch the plumbing whisperer showed up from Superior to troubleshoot. After half an hour, he identified the problem (we'd changed a water filter to a new type, and it wasn't working properly.) Presto: perfect water flow. Thanks to the Superior team for fast service and quick thinking.
The first time I bought a service call through a contract arrangement with Home Depot, the scheduler with Superior (I wish I could remember her name), called me up the next day, Monday, to let me know that a person at a sales desk at Home Depot had set up a sales opportunity rather than the purchase order they should have sent through by sending me up front. Her manner was great and she was very helpful with my questions. She said she'd be happy to send out an installer anyway, but I should be aware that it would cost me a lot more to do that, and she told me how to purchase the install through Home Depot's Customer Assistance desk, which helped me steer my way through Home Depot's service as well. On my second trip shopping for a new kitchen sink, her advice helped me advise the customer service reps at Home Depot for the 2nd install contract.
Nick of Superior Water & Air Inc installed a new toilet and a week later the new kitchen sink. He is experienced, organized, efficient and thorough and has done a great job. When he made decisions about installation, he identified them to me and explained why his decisions. He went out of his way to help me clear up a problem with a bathroom hot water tap that had slowed to a trickle, and identified the problem with my kitchen hot water tap that resulted in his second call (corrosion buildups from my old galvanized piping were the problem), to install a new kitchen faucet set and sink.
We just had a tankless water heater installed by Superior Water and Air. They are far and away the best contractor we have ever worked with Mike and Shaz did an incredible job with the installation. Part of the process required an upgrade to our gas line, Mike did beautiful work and ensured we were completely happy with the results. The entire staff at Superior has been fantastic about communicating with us through the entire process. It's incredible to have a contractor we don't have to constantly call to find out what is going on. Based on our experience I can not recommend Superior Water and Air enough. We will definitely use them again. Awesome service awesome results. Thank you Mike, Shaz, and the entire Superior Water and Air staff!
Jacob from superior water and air came to do a tune up on our furnace. It had been acting a little diffrent the last week so I told him the problems we were having. He arrived on time, put on feet protectors and went down stairs to start work. He told me what the problem was and that he could fix it. When he was done there was no extra charge for what he had done. I was very pleased to hear that! He looked over everything and explained it all to me. He gave me a heads up about problems that might surface in the future. I will be calling them again if I need anything! Jacob was great!
Great Prices, Great Service, Great Install!
I needed a complex install of two new furnaces, two new AC units, and several new zones in my existing home. After getting bids from Neerings and another smaller company Superior Water and Air gave me a bid that smashed Neerings’ price and beat the other company’s equipment. From start to finish—with Kurtis Bistline in sales, to Darrin Christensen managing the project, to Levi Hatch installing—this was a great experience. Kurtis was knowledgeable and fair, Darrin cared about the details, and having Levi in my home for about 12 days was a pleasure. These guys are true professionals who treated me right and did an incredible—and complicated—job. And here’s a shout-out to Rodney F., Justin K., and Brent G. who helped on the install. If you’re looking for a great experience, don’t hesitate to call Superior.
Now I have a zoned house, high-efficiency furnaces and AC units, and wifi thermostats so I can control everything with my smartphone.
Rich was very good at is job, polite and had good tips for future service, and even said he would have the guys call on the furnace they installed for a miner problem they could fix.
Very fast service.
Tim and Jordan just completed duct cleaning and sanitizing of our home. We were impressed with their efficiency and the great job they did. From this and past experiences with Superior we know that we can trust them to always do a good job. Thanks.
I was lucky enough to purchase a refrigerator and dishwasher through home depot this year and when the installers came they said that the water line I previously had installed by Superior Water and Air was not correct I contacted Superior Water and Air again. They responded right away and after coming to my house explained that the water line was good and was able to use it to connect my line to the fridge in just a few minutes. He also tightened my sink faucet and consulted on the plumbing for my dishwasher. Really awesome and great service! I was very impressed! Its too bad that Superior Water and Air doesn't install dishwashers as I trust them more than another company.
We have been very satisfied with our service from Superior for our heating unit. Most recently we had Courtney here and he was very thorough in diagnosing our issue....didn't leave until he was sure he had properly diagnosed and fixed our problem. He was also very friendly and personable while doing his job.
Eric Rogers was our contact sent from Home Depot to give us an estimate on a hot water heater. He was prompt courteous and before we even started to sit down and talk he asked us what did we really want to do? We explained our living style and that we wanted a tankless water heater. We didn't want to vent underground or through the garage. We showed him the space and he explained how the tankless could go in. His estimate was true.
Not only did we contract to place in a new hot water heater, we added a furnance, decalsifer, and new air conditioning unit. Thanks to Eric we will have a safe and warm winter.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Superior Water & Air Inc on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.