3536 S 1950 W, Salt Lake City, UT | Directions 8411940.695842 -111.943808
Mon-Fri 8am-5pm, Sat Closed, Sun Closed
Neighborhoods: West Valley City
I just had my filters replaced and my softwater system checked and as always we had a great experience with Superior Water and Air. Rich G was fast and very good, and he was also very friendly. We were having a drain issue and Rich set us up with Robert Andrus who solved our problems very quickly. What a great guy. I am going to let all my friends know about what great customer service we got from Superior Water and Air.
Rich G installed an RO unit for us and was coming back to do a water heater. Late Friday I called and said I would like to replace our water softener. He returned my call Monday morning to verify and everything was installed by 1pm. Courteous and respectful to me and of my home. I wasn't wary of letting him into my home. Great work and an even better customer service experience. I will recommend to all my friends.
Brandon and Quentin did a good job cleaning my air ducts. They found a couple of problems with the ducts that I can take care of to improve the air circulation and lower utility bills. They also checked the air conditioner unit on my patio and suggested cleaning it to prolong the life of the unit. They were knowledgeable and did not pressure me to agree to additional services. They earned a 4.7 of 5.0 rating. I recommend Superior to others and will continue to do so.
Bill Nielson june 20th 2013 the guys at superior water and air were great they got air con running for free for a few more weeks and when it finally died they were naturally our only choice.They came right out ,No Service fee and the next day we had brand new air conditioner installed.
You guys rock!!!!
Jeremy Link from Superior Water and Air came to our home today to repair our water softener and change our water filters. I have to say, he is the best technician we have ever had come to our home from Superior. He called me when he was on his way to my home and even came ahead of scheduled. I was pleasantly surprised. He got our water softener up and running again and returned us to fresh, clean drinking water. He is very knowledgeable, kind and friendly. He gave me great advice on other items that need attention, but was never pushy. I told him that I will request him every time. He is welcome in my home.
I was very happy with the professional service I received from Superior Water and Air. From my very first call for service Tami offered her call back number if I had any questions. Martin responded and assessed the problems with my 25 year old system honestly and explained them understandably. A "not to exceed" quote was given to me which was very fair. I was surprised that my work was scheduled as quickly as it was, it being Memorial Day weekend. And, as promised, Rich called ahead and arrived as scheduled. I was very impressed with his work ethic. There was no wasted time, there were no short cuts taken or shortages of equipment. In fact, additional parts were added to the system to bring the system up to code. The project was completely tested and fully explained to me. Everything was cleaned up. All in all this company is professional in all respects. I would not hesitate to recommend Superior to anyone.
Jordan F came to our home to change the filters in our water softener. He arrived on time. In fact he called me ahead of time, which gave me time to leave work and get home. He was very nice and courteous and professional. We have been very happy with our system and recommend Superior Air and Water to our friends. Jordan was very knowledgable. I would recommend him too.
Proceed with caution.
Spoke with a sales rep at their booth at Costco. Told her that I wanted my home's ducts cleaned as they were advertising. I had been meaning to get this done for several months and finally found what I thought was a good opportunity to set up a time to do it.
After about 10+ minutes of her attempting to push other products, including a new furnace (even though I told her more than once that I just invested in one in the recent past), I set up an appointment with her for a week later for what I thought was the duct cleaning.
Instead of a technician, a salesman showed up to count my ducts and show me several other products that they thought I should have in my home. The salesman did his best to say that our current furnace and air conditioner were subpar, despite a steady heating/electric bill and comfortable environment in our home. He continued to work on attempting to sell more products. He also made several odd comments about aspects of our family that were not in any way related to the business at hand (not sure if it was an attempt to chit-chat, but definitely negative undertone at times). The salesman tried to degrade the recent furnace purchase, although the model gets very good reviews on independent review sites.
Finally we settled on a price for the duct cleaning. He said that he would email the bid to me that evening and we could set up the time. I have not heard anything after a few weeks. I decided to go with another company that was able to give me a quote and clean the ducts within a few days.
Jordan F. came and checked out why we were getting air in our lines after our water softener regenerated. He knew right away what the problem was. He was very kind and courteous. Unfortunately the cost to fix the problem is pretty pricey they are still in line with others in the cost to do the repairs. I would recommend them to others.
Rich G. came and installed a new water softener today. It went very smoothly and he explained everything we asked of him. We're hoping this water softener will solve some of the plumbing and water-using appliance issues we've been having since we moved into this house 6 years ago. He also replaced the pressure regulator at no extra charge.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Superior Water & Air Inc on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.