Mountain West Eyecare

(801) 968-6772 | View Website

2727 W 3500 S, West Valley, UT | Directions   84119

40.696411 -111.959120

Open Hours

Mon 9:00 AM-4:00 PM,Tue 9:00 AM-6:00 PM,Wed 9:00 AM-4:00 PM,Thu Closed,Fri 9:00 AM-4:00 PM,Sat 9:00 AM-12:00 PM,Sun Closed

 
Optometrists, Ophthalmologists, Pediatricians  more

More Categories: Optical Goods, Contact Lenses, Eyeglasses, Geriatrics, Diabetes Information

Payment Methods: MasterCard, Visa

Medical Services: Glaucoma Treatment

Neighborhoods: West Valley City

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Reviews for Mountain West Eyecare

over a year ago

My family and I were repeat customers and were excited to have a good eye doctor close bye. However my second eye appoint turned out to be a nightmare. I received an eye appointment in DEC, however I was not eligible to purchase new frames until the first of the year. So I went ahead and selected my frames and told them I would like to receive a phone call the first of they year so they could to activate the order.

I never received a phone, and I called my self. I was put on hold, told I needed a eye exam. I explained I was just there about 2 week ago and received an exam. They Lady (who claims to the manager) never called me back. I had to call her. I was then told we will order them. after two additional attempts and dealing the so called manager. I went somewhere else, where I received a GREAT customer service. To top it off that was from Walmart eye care.

I would stay away from Mountain West Eye care until they learn how to treat customers.

Doesn't Recommend
1.0
over a year ago

Go elsewhere for less shady business practice. – My wife went in for a new prescription. With our insurance she paid $10 for the exam and $25 for the lens and frame. She chose an anti-glare covering for which they charged $25. Our total was given of just over $97. When asked about the discrepancy the receptionist told us it was taxes on the lens and frame. ($27+ dollars in taxes?!?)

If you need a new set of glasses, I suggest going somewhere that the business model seems a little less shady.

 


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