Ogden >Automotive Sales & Services > Tanner Transmission
2666 Washington Blvd, Ogden, UT | Directions 8440141.217129 -111.970540
Mon-Fri 8:00 AM-5:00 PM,Sat-Sun Closed
Wow. I was really displeased with the customer service for Tanner Transmission. When I called to check on pricing for rebuilt transmission it felt like I was was treated as four year old in who had busted moms china dish. Not only was I disrespected as I tried to explain what I needed, but I felt pressured into taking the car into them that very night. At the end of the conversation I said that I would like to check around to different places for a price match, by doing so It must have made the man whom I was being talked at by very upset. He angrily said "Well anywhere else you go will never fix your transmission like I can, WE are the best in the state" He then ended the conversation by hanging up before I could respond. Like I said, Wow. That was one of the worst calls I have ever made. Because of that call, I will never go to Tanner Transmission for anything!!!!! I suggest you don't either.
On October 2, 2012 Tanner Transmissions Inc was added to the Utah Division of Consumer Protection Buyer Beware List. The Buyer Beware List can be found with a simple google search. The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On July 20, 2012 the Utah Division of Consumer Protection issued an Order of Adjudication to Tanner Transmissions Inc ("Respondent"). The Respondent was ordered to cease and desist from failing to ship goods or furnish services within the time represented after receiving payment. The Respondent was also assessed and ordered to pay an administrative fine of $2,500.00.
Great Price And Turn Around Time – The Worst Transmission Shop In Utah Check out Get Gephart And the BBB.
Well I just stopped in to get my annual free power flush up here in Ogden. I had my transmission made by Tanner in my truck now for more then 8 years, and it still runs like a top. I don’t treat it real rough mostly commuting back and forth to work and boat tow to Lake Mead to and from Ogden two or three times a year. The reason for the review is that I called Tanner to set up an appointment to have my power flush done and when I arrived I mean they were slammed but they put me in as I had an appointment and I was out in less then 45 minutes. Something I got free now for 7 ears and I’m in and out. I think that deserves a positive review. John In Ogden
I Had A Very Good Experience at Tanner Transmissions. I was in a position of needing a transmission in my 2002 Mazda MPV rebuilt. After going to the dealers Dillon, Freeway and Bountiful Mazda, them wanting more than $5,000 for a transmission. It was more than I could afford and so I started calling various transmission companies and shops. I chose Tanner because after my inquiry of cost, etc. I was so totally calm because Blaine (the Owner who was in covering for his manager that week who was deer hunting) was very complete in his description of what needed to be done, what he could do for me and a cost that was less than half of what the dealers had quoted me. He explained everything in simple terms that I could understand Tanner Transmissions was very quick in arranging for my car to be towed from the dealer their shop. The work took a little longer than expected because as it turned out it was more than a rebuild, but also needed a computer chip. That
CONSUMERS BEWARE !!! – Do yourself a favor and check out Utah Better Business Bereau's website, and ripoff dot com, before you decide to take your car or truck to any Tanner shop. Since my issue will be in litigation soon, that is all I have to say right now.
Superior Automotive Wisdom and Customer Focus – I usually never provide recommendations or reviews. However, for Tanner Transmissions I will make sure to go out of my way to recommend their services to anyone needing a mechanic. I had a crazy issue with my transmission and ABS system that would intermittently engage when braking normally. This was a huge problem and no one could diagnose the root cause. I was actually told by another mechanic that I was lying the ABS system was fine. Jim had my vehicle one day, invested the time to test drive my car till the problem happened again. They he identified and replaced a faulty brake sensor within a few hours and had the car back to me with no issues. Tanner Transmissions are professional, reliable mechanics you can trust.
Tanner Transmissions Is The Best In Utah – The Service Offered By Tanner Transmissions is absolutely fantastic. Tanner Transmissions had my vehicle towed to their Ogden repair shop no charge after an initial consultation by another transmission shop - I wanted another opinion as I felt my mechanic had not explored all options short of requiring a new transmission. Jed the manager was extremely courteous and professional over the phone and gave me the worst-case scenario how long it would take and just how much it would cost. After speaking with Jed and going out with me on a test drive he explained what he thought might be the problem and that he would need to look at the transmission in greater detail. I was told that he would have to keep my car and that he would call me the next day. Within a day, Jed had discovered the problem was not the clutch plate and transmission but a much less expensive fluid issue. Jed went the extra mile and had my vehicle towed to my location with the offer of dropping off the keys at my work place. All of my calls were answered and I found him to be incredibly personable and fair and Jed said he wished for me to drop by in 2 weeks for a checkup to ensure everything is running smoothly. I am extremely pleased with the work performed and overall experience - I'll definitely be returning should the car require more transmission work in the future. If you live in Ogden and want real service and want to deal with a shop that
Who Knew That Buying A Transmission Could Be Okay – Who Knew That Buying A Transmission Could be Okay. I say Okay because let face it a major car repair bill is just not that fun. I own a 2004 Tahoe it started to have a shifting problem and I took it to my regular guy to have him check it out. He confirmed my fears and the transmission had some sort of problem. He recommends a couple of transmission repair shops and I also check with John Watson Chevy to see what a new transmission installed cost. After I picked myself of the floor over $6,500.00. I decided to call the for mentioned transmission shops. After checking around and talking to my wife
I'll Gett Another 200,000 Miles Out of My Car – Just when I had thought I was going to have to junk my car and start from scratch, Tanner came through with an amazing price and great work. I've got an old Chevy 1992 195,000 miles on it and finally the transmission went out. Went to Tanners got a brand new one for $2,300.00 with the ownership warranty. I'm keep'in the old gal and will have it for another 200,000 miles. It only took them three days t get it done I had it now for about two months and it's going strong.
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