Monday 7:00am to 5:00pm
Tuesday 7:00am to 5:00pm
Wednesday 7:00am to 5:00pm
Thursday 7:00am to 5:00pm
Friday 7:00am to 5:00pm
Saturday 7:00am to 2:00pm
Thank you for sending Steve out. I have never had such a pleasant experience with any service company before. Steve's work was clean and nice.
I just wanted to thank you again for all your help with my plumbing leak on Friday morning. I really appreciated your extra support over the telephones, as well as working me into the schedule in the morning. Also, Rob, the technician was super nice, fast, and very competent. I will definitely promote your excellent service to my friends and neighbors.
We cannot thank you enough for sending Sam to put our media cabinet together. He is a great person and is skilled. It only took him 2 hours to piece the cabinet in place. It is wonderful.
Your management system that included daily visits and special ordering of materials by project managers, the daily digital photo recording of all work done and to be done, and the end of day review with the personnel involved insured that all work was done quickly but with the greatest care for quality results with a true team effort toward the success of the whole project. It is all reflected in the results that please us greatly.
The men were with us daily for weeks until a necessary pause for counter top specialist install pre-measured custom made counters. At the end of each day the premises were cleaned, tools and materials placed out of the way and dust screens removed as necessary for us to continue residing in available space.
My wife and I were on premises most of the time and your skilled craftsmen and project supervisors were very considerate of us, worked hard and fast and with a great deal of expertise in all aspects of the construction.
In March 2009 we began a kitchen remodeling project that would be completed in early May. From our first visit to your well planned showroom on the Little River Turnpike in Annandale, VA, through the deconstruction of the kitchen, design of the renovation and several mutually agreed changes to the design, through the hands on effort to build it all back together, it was all done with the most professionalism, neatness and courtesy possible.
I had Steinhorst look at condition of the whole house. Their technicians reported several items that I knew needed work, such as replacing the globe valves with quarter turn valves and armored supply lines. The owner also recommended that I investigate the extent of termite damage that was successfully treated several years ago. I intend to keep using him as a property manager. My tenants like him. I like his responsiveness and the high quality of his workmen.
I first hired Steinhorst to replace a water heater. I didn't know its condition because no property manager had described it. But I was concerned about the water heater failing--leaks can be a terrible problem for a non-resident owner. Steinhorst gave the lowest price of the three plumbers recommended on Angie's List. The owner, Craig Smith, is knowledgable and likes to chat. He makes sure that I understand his proposals and does not start work before getting clearance from me.
Steinhorst's accurate reports described the condition of my townhouse clearly. The owner and I developed a long term preventative maintenance plan. In contrast, I have never had useful service from a Property Management firm.
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