Journey Ford Lincoln

(415) 895-3000 | View Website

6995 Redwood Blvd, Novato, CA | Directions   94945

38.096216 -122.564493

Open Hours

Sales:

Monday-Friday 10:00AM-8:00PM

Sat 10:00- 7:00PM

Sun 10.30-6:00PM

Service & Parts

7:30AM-6:00PM

closed Sat & Sun

 
New Car Dealers, Automotive Repair, New Truck Dealers  more

More Categories: Auto Parts & Accessories

Payment Methods: MasterCard, Discover, Visa

New Car Dealer Brands: Ford

Neighborhoods:

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Owner verified business
 
 
 
Journey Ford Lincoln
Journey Ford Lincoln
Journey Ford Lincoln
Journey Ford Lincoln

Reviews for Journey Ford Lincoln

Recommends
6 days ago

I really appreciate the professionalism, punctuality and friendliness of the entire service center. Fran is especially friendly and informative. Thanks to all of you.

Recommends
12 days ago

They listened to what I wanted and needed in a car. I came out withe a car I am happy with and the terms I wanted too.

Recommends
21 days ago

I recently purchased a 2013 Ford Focus with 9600 miles on it through Journey Ford. I was pleased with the excellent service that I received from everyone that I talked with from the very start. I worked with Ethan Stone and he was very professional.

A few days after the purchase I called to let them know that there was no owner's manual in the glove dept - I did find that rather dismaying. However they quickly had one delivered within a few days. I also noticed that there was fraying on the back ledge of the car which I thought must have been done by a cat since it was a used car. I brought it in 10 days after I bought it and found out that it was because of the material used on the back ledge. Opening and closing the trunk caused the fraying of the material. It took only 2 hours to replace it with much studier material and it was under the warranty. No complaints - top notch service - thank you!

Recommends
27 days ago

Fran Lenaerts is the best MASTER service representative I have ever had the pleasure of working with in my entire driving history (50 years). My services for the past 13 years has been exceptional.

Recommends
1 month ago

Roger worked with me to understand my needs and helped prioritize the most important service steps I needed. All other service technicians were very genuine, courteous and professional. I also really appreciated having a rental car at my disposal, although I did not need it.

Recommends
1 month ago

Pleasant low pressure sales pitch, Easy process of buying a car. Sales rep. respectful and understanding. I recommend this agency.

Recommends
1 month ago

Personal touch, friendly staff. the own and sales manager know me by name. Glen is outstanding, knowledgeable, patient and sincere.

Recommends
1 month ago

Roger knows me by name, got me in and out in 1.5 hours!!! lovely waiting room (I asked to have the t.v. turned off) and time passed quickly. Donny washed my truck and did a fabulous job. I visited the sales room and Victoria showed me a Ford Fusion hybrid!

Recommends
2 months ago

Your service department was closed on Saturday morning when i arrived 10 minutes before i was starting my work day. Your helpful staff got me to work on time! Thank you.

Recommends
2 months ago

Friendly people, good opportunity to speak with the specialist mechanic to discuss issues with my vehicle, willingness to help with touching up some small dings for free.

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