Novato >Auto Dealers > Journey Ford Lincoln
6995 Redwood Blvd, Novato, CA | Directions 9494538.096216 -122.564493
Sat 10:00- 7:00PM
Service & Parts
closed Sat & Sun
Personal touch, friendly staff. the own and sales manager know me by name. Glen is outstanding, knowledgeable, patient and sincere.
Roger knows me by name, got me in and out in 1.5 hours!!! lovely waiting room (I asked to have the t.v. turned off) and time passed quickly. Donny washed my truck and did a fabulous job. I visited the sales room and Victoria showed me a Ford Fusion hybrid!
Your service department was closed on Saturday morning when i arrived 10 minutes before i was starting my work day. Your helpful staff got me to work on time! Thank you.
Friendly people, good opportunity to speak with the specialist mechanic to discuss issues with my vehicle, willingness to help with touching up some small dings for free.
Journey Ford is wonderful. My service rep, Roger is incredibly patient. I brought my vehicle in an hour before getting it serviced because it broke down. Journey Ford is very thorough and kind.
Great experience, everything was perfect and I wouldn’t hesitate to recommend them to my family and friends.
The courtesy and communication of the service advisors couldn't have been better. I love my service advisor Fran! He is the best. I will continue to make the drive all the way from Fairfield to this business just because of him.
My service experience was great. I was notified that my service was going to be an all-day-affair so they dropped me off at home and picked me up after her vehicle was ready. Fran is one of the best and I can always count on him
My husband and I were thrilled with the service. My husband has talked about possibly trading his vehicle in for an F-150 V6.
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