Richmond >Construction & Remodeling > Outdoor Building Concepts
1808 Powhatan St, Richmond, VA | Directions 2322037.540222 -77.468462
Neighborhoods: Randolph, Fan - Oregon Hill - Carver
The team that was assigned to our project...were extremely professional throughout the project and assured that the owner expectations were met and often exceeded.
Please learn from our mistake with Neil Ingram!! – We are a small electrical company and we hired by Neil Ingram, Stuart Components, to do their electrical work. This company seemed to have plenty of work and we needed the work. They now owe us over $12,000.00 and have subsequently filed bankruptcy and left us holding the bag. We owe numerous supply houses for material and our employees. This has put us in a terrible situation. Mr. Ingram also wrote us a bad check and has lied to us throughout the entire time we worked for him. He even went so far as to tell us that he was going to pay us out of his own personal money...never happened. He also protrays himself and his company as being a Christian organization, well I have never encountered any Christians of this magnitude and hope I never do again. We trusted this man and his company and were caught between a rock and a hard place. We needed work and continued to do the work he gave us and also gave him top priority and now are left trying to figure out how to pay for all of the jobs we financed for Neil Ingram and Stuart Components. This man is a total liar and con artist. I notice that he has a comment listed here as well stating that his company is A+ rated with the BBB, which is also a complete lie. If you look up Stuart Components on the BBB's website you will see in red letters and all caps that Stuart Components is not accrediated by the BBB. I can only pray that at some point Neil Ingram will gain a conscious and try to make right all the hardships he has caused people. I would never get involved in any business he has ANY connection with. Any reviews posted here that are positve in any way have to be written Neil Ingram or his family!!
Stuart Components Bankrupt? – We hired Stuart Components. Their work is terrible. Most importantly, Neil Ingram is a liar. He lied to me and made me pay more money 1 week before he declared bankruptcy. The job is not finished and I'm left holding the bag. He was taking deposits for jobs 2 weeks before declaring bankruptcy that he knew he would not be able to complete. He took more money from me 7/27/11 assuring me he would, "of course finish the job." According to his workers and subs, he has declared bankruptcy as of 8/1/11.
A Message from the Owner – People have written both good and bad about us in this column. Let's try to add some facts to the discussion. Since 2007, when this list started, we have done a little over 400 jobs. You can count the number of complaints that are listed and that places us way under the national average at about 1.5%. We also have an A+ rating with the BBB. The people that had something negative to say about Stuart Components or me personally owed me money and couldn't get any help from the BBB because they didn't have a legitimate complaint. We work very hard to do what's right by our clients and offer the longest warranty in the state of Virginia. No one trying to get over on their clients would dare to do that. Lastly, people that are happy generally don't do anything in writing, they only tell their friends. Year in and year out we get approximately 1/3 of all of our clients from either repeat customers or referrals. Also, missing on the list are the names of the people that wrote them. My name is Neil Ingram and I own Stuart Components, Inc.
Wish I could go back in time – I took a chance with Stuart Components and thought that their higher bid would reflect in the quality of their work. They did a renovation about 5 years ago for me. They were a bunch a nice guys but I would never use them again and I definitely overpaid. I can definitely relate to the bad reviews. I can tell you one thing, you will use a lot of caulk if you come behind these guys to paint. They will get your job done, but it will probably just be slapped together with little attention to detail. I wish I could go back and choose someone else.
DO NOT USE STUART COMP, READ BAD REVIEWS – This company is HORRIBLE. The good reviews are obviously written by the owner himself to counter the bad reviews against him (notice they are all posted on or close to the same day) because there is nothing good about this company, don't believe those made up good reviews. The review about Neil looking you in the eye while lying to you and praising god at the same time is 100% correct and right on the mark. Be prepared to get less than promised and to hire someone else to finish the job for you.
Don't make a costly mistake like everyone else on here has, stay as far away from Stuart Comp, Inc. as you can or you will regret the day you signed the contract with them.
DO NOT USE STUART COMPONENTS, INC.
Plan to get less than promised – Be prepaired to hire someone else to finish their job. Isn't it weird that the pro reviews seem written by themselves?
EXTREMELY PROFESSIONAL CONTRACTORS AND SUBS! – When I built my first home ten years ago, I was slightly disappointed, with it, so contacted Stuart Components a few years later, because they had such a good reputation.
I met with a man named Neil Ingram who was most professional; he gave me printed estimates and drawings of just what would be done, and I was very pleased with the outcome.
The men were polite and efficient, and everything was done to my satisfaction.
Thank you Stuart components!
Excellent prices, honest people, and HANDSOME workers! – I had my home built by Neil, and he was SUCH a darlin' thing...everything he said he would do, he did, no fooling!
I wanted an addition, and he got her done...I wanted marble steps, I got them...whatever I wanted, Neil was right there, either on the job or on the phone, getting me whatever my little heart desired.
When I added features, he told me how much more something like that would cost, so there were no surprises.
I would certainly do business with them again!
These are some of the most professional people I have ever had the pleasure to know, or do business with...I've read a few bad reviews, and simply don't believe it! – As everyone knows, you simply can't please everyone - some folks would cry if you gave them a 100 dollar bill, because they'd find something wrong with it! Neil Ingram is one of the most forthright and honest individuals I've ever met or done business with!
Honest to a fault, he'll bend over backwards to make a customer happy...I wish more businessmen were like him.
I've been in the building industry since 1972, and have nothing but respect for the man.
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