Richmond >Rental Services > The Prop Shop
1512 Belleville St, Richmond, VA | Directions 2323037.572185 -77.474812
Neighborhoods: Scott's Addition, Carytown - Museum District - Scotts Addition
We are quite disappointed and at a loss as to why Christina would publish such untrue comments about the product and service The Prop Shop Party Rentals provided her. It appears that Christina is confusing our "multiple mistakes", "errors" & "harassment" with repeated last minute changes made by her wedding planner. In addition, the alleged "accounting error" was payment for the additional rental items ordered by Christina's planner. We were simply providing the exceptional, "last minute" service we pride ourselves on to do what we could to comply with her planner's requests to make Christina's day special!
This place is not worth the time you are spending even reading this review. Not only did they make multiple errors on the order for my wedding, they also committed the worse mistake ever by calling and harassing the bride on her wedding day. We had paid in full by the required date, but an accounting error on their part left us owing $91. They discovered this on my wedding day, so they decided to call me at 9am and demand payment for their mistake. When I asked why I should pay for their incompetence, they threatened to hold my entire order hostage and not show for my wedding reception. So I paid, and called back to sort things out after my honeymoon, as the woman patronizingly suggested. The owner called me a spoiled b**tch and refused to refund the money. Do yourself a favor, save yourself a huge hassle, and use a different company.
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